Jobs in Maryland

Pharmacy Customer Service Associate

Walgreens

Frederick, MD

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

Shift Lead

Walgreens

Rosedale, MD

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Assist with ensuring the Outdate program is followed with team members. Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Assist at Pharmacy out window as requested. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Responsible for bag checks of team members before leaving the store. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager. Communications Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. Reports disciplinary issues and customer complaints to management. Basic Qualifications One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications Prefer the knowledge of store inventory control. We will consider employment of qualified applicants with arrest and conviction records. Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17.5 - $22.5 / Hourly

Pharmacy Customer Service Associate

Walgreens

Cockeysville, MD

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

Field Operations Associate - $25.10/hr

Stryker

Hanover, MD

Shift: Monday - Friday 10am-6:30pm What you will do - As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage. Inspect products and keep record of damaged, defective, shortages of, movement of and expired products using computer systems Check inventory records to determine availability of requested products Compile and inspect incoming/outgoing kits for compliance with specifications and usage Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries Investigate customer complaints and track service levels/problem solve any discrepancies. Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments) Organize, retrieve, or place goods from/into stock received via multiple sources What you need - Required - 2+ years’ experience High School diploma or equivalent Meet requirements of all customer credentialing Valid Driver’s license with good driving record Ability to lift, push, pull and carry up to 50 lbs Ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed Participate in on-call rotation schedule Preferred - Warehouse/Inventory Control experience in a demanding and fast-paced environment 25.10/hr Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens

East Riverdale, MD

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible, to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $18.25 - $25 / Hourly

Pharmacy Customer Service Associate

Walgreens

Glen Burnie, MD

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16 - $20 / Hourly

We are looking for a Payroll Administrator to support payroll and accounts payable operations for a growing organization in Fulton, Maryland. This position plays an important role in maintaining accurate employee compensation, coordinating timely vendor payments, and keeping financial records organized and reliable. The ideal candidate brings strong judgment, discretion with sensitive information, and the ability to manage deadlines across multiple accounting tasks. Responsibilities: • Administer semi-monthly payroll from start to finish, ensuring employee pay is processed accurately and on schedule. • Review payroll activity for compliance with applicable federal, state, and local requirements, and address any issues that arise. • Maintain complete payroll documentation, prepare related reports, and respond to employee questions with professionalism and urgency. • Examine invoices for accuracy, secure appropriate approvals, and coordinate prompt payment to vendors. • Keep vendor profiles up to date and monitor disbursements to support accurate and timely accounts payable activity. • Reconcile payable balances and investigate discrepancies to ensure accounting records remain current and correct. • Contribute to month-end close activities by supporting account analysis, reporting preparation, and related accounting tasks. • Assist with journal entries, ledger reconciliations, audit support, and the organization of financial documentation.

We are looking for an Administrative Assistant to join a civil engineering project management firm in Ellicott City, Maryland on a Contract basis. This onsite role supports daily office operations while helping leadership stay organized, keeping documentation current, and ensuring time-sensitive administrative items are handled accurately. The position is well suited for someone who thrives in a structured, fast-moving environment and can manage multiple responsibilities with professionalism and strong attention to detail. Responsibilities: • Support senior leaders with scheduling, follow-up, document preparation, and completion of day-to-day administrative priorities. • Coordinate communication among team members across multiple office locations using Microsoft Teams, Outlook, and other business tools. • Maintain accurate records for licenses, monitor renewal timelines, and help ensure required compliance actions are completed on time. • Track continuing education obligations, organize related documentation, and follow up with staff regarding course and exam completion. • Keep employee files, administrative logs, and compliance records updated with a high level of accuracy and confidentiality. • Assist with office operations by helping manage vendor communication, workplace needs, supplies, fleet-related administration, and facility support tasks. • Monitor badge and access credentials, identify upcoming expirations, and coordinate renewals or updates as needed. • Create and maintain tracking methods for recurring assignments, deadlines, and administrative processes to support consistent follow-through.

Summary: As a Java Developer Associate, you'll be responsible for designing, coding, testing, and maintaining Java-based applications. You'll collaborate with cross-functional teams to deliver scalable and high-performance software solutions, ensuring adherence to best practices and coding standards. Key Responsibilities: Develop and maintain Java applications and services Write clean, efficient, and well-documented code Debug and resolve technical issues Participate in code reviews and testing Collaborate with teams across development, QA, and DevOps Support deployment and production monitoring Required Skills: Proficiency in Java and object-oriented programming Knowledge of frameworks like Spring and Hibernate Familiarity with databases (SQL/NoSQL) Understanding of RESTful APIs Basic knowledge of version control tools like Git Qualifications: Bachelor’s degree in Computer Science or related field 0–2 years of experience in Java development Strong problem-solving and communication skills

Required Skills & Experience Strong (~5+ years) hands-on Infor WFM / Workbrain experience Deep Time & Attendance experience Strong understanding of Calc Groups / Calculation Groups Strong payroll configuration experience Experience building, deconstructing, and troubleshooting complex pay rules Groovy scripting / technical scripting capability Ability to translate Payroll/HR/business rules into technical WFM configurations Strong troubleshooting and production/support experience Technical enough to independently configure/customize WFM, while understanding the functional/business side Strong communication skills and ability to work directly with Payroll/business users Nice to Have Skills & Experience Multi-View Scheduler (MVS) Analytics / dashboards Cognos reporting Accruals and entitlements Master Rotations, shifts, teams, eligibility/callout rules WFM integrations and payroll exports UAT / go-live / post-go-live stabilization experience Healthcare / large health system experience Union/CBA and complex pay-rule environments Infor WFM certification Job Description Day to Day: Insight Global is looking for an experienced Infor WFM Technical Analyst to support a large health system in Baltimore, MD. This individual will serve as a key technical resource supporting Infor CloudSuite Workforce Management (WFM), with a focus on Time & Attendance, payroll configuration, Calc Groups, pay rules, and system troubleshooting. This person will partner closely with Payroll and business users to understand complex workforce requirements, translate those needs into WFM configurations, and resolve technical issues. The ideal candidate will be a self-motivated, hands-on resource who can operate independently, think like a consultant, and become a go-to technical resource for the WFM environment. Key Responsibilities: Provide ongoing technical support and troubleshooting for Infor CloudSuite WFM Configure, maintain, and troubleshoot Calc Groups, pay rules, payroll configurations, and Time & Attendance functionality Develop and support Groovy scripts and other technical WFM configurations/customizations Translate complex Payroll and business requirements into scalable WFM solutions Partner directly with Payroll, HR, and business users to investigate and resolve system issues Support Multi-View Scheduler (MVS) functionality, including scheduling rules and configurations Troubleshoot complex timecard, payroll, accrual, entitlement, and workforce-management issues Support WFM reporting and analytics, including Cognos reporting where applicable Assist with integrations and data flows between WFM, payroll, and other enterprise systems Analyze existing configurations and determine root causes of production/support issues Participate in knowledge transfer from existing WFM resources and help transition support responsibilities internally Provide proactive, hands-on support in a high-visibility WFM environment We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Required Skills & Experience • Bachelor's Degree • 5+ years of project management experience supporting complex, cross-functional initiatives • Experience in a healthcare or hospital-system • Experience managing multiple projects or workstreams simultaneously • Strong hands-on experience with Smartsheet and SharePoint • Ability to communicate effectively with executive, clinical, technical, and nontechnical stakeholders • Strong organizational, documentation, and project reporting skills • Ability to identify risks, escalate issues, and drive projects through implementation • Comfortable working collaboratively in a co-project management model and providing coverage across shared initiatives Nice to Have Skills & Experience • Experience managing grant-funded projects within a hospital or health system environment • Experience launching new programs, services, clinics, or operational capabilities • Telehealth, virtual care, or rural healthcare experience • PMP or similar project management certification • Master's degree or higher Job Description We are seeking two experienced Project Managers to support large-scale, grant-funded healthcare initiatives focused on expanding rural and virtual care services. The Project Managers will work collaboratively to help launch new programs and remote clinical practices while ensuring projects remain organized, on schedule, and aligned with established milestones. This role will manage multiple concurrent workstreams, maintain project plans and documentation, lead cross-functional meetings, and drive accountability across clinical, operational, technical, and executive stakeholders. The two Project Managers will operate as partners, maintaining enough visibility across each other's projects to provide continuity and coverage when needed. This is a hands-on project management role requiring someone who can confidently lead senior stakeholders while also managing the detailed execution necessary to keep complex initiatives moving. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Required Skills & Experience • 5-8 years preferred • Multi-cloud Kubernetes exp (AKS/GKE) o Someone with a CKA • CI/CD (Jenkins, GitHub Actions) o If someone is a rockstar but has experience with another CICD they might do it but someone that has built pipelines and several of them • Backstage exp • Argo Workflow – plus • Distributed data ops: Kafka, CockroachDB, Couchbase, Elasticsearch—tuning, backup/restore, DR • Observability: Prometheus, Grafana, Tempo • Platform dev: Go, Node.js, C#/.NET Job Description • Own multi-cloud Kubernetes platforms on Azure AKS and Google Cloud GKE—design cluster topology, networking, RBAC, and policies for secure, scalable, cost-efficient operation. • Build and evolve the Internal Developer Platform with Backstage—service catalog, golden-path templates, scorecards, and self-service scaffolding to standardize app onboarding. • Engineer CI/CD at scale using Jenkins and GitHub Actions—pipelines-as-code, environment promotion, secrets management, and artifact provenance. • Orchestrate batch/data workflows with Argo Workflows (not CI/CD)—multi-tenant DAGs, resource quotas, artifact/versioning strategy, and guardrails. • Operate and tune stateful services—Kafka, CockroachDB (Postgres), Couchbase, Elasticsearch—including capacity planning, replication, backup/restore, and DR. • Establish end-to-end observability—Prometheus metrics, Grafana dashboards, Grafana Tempo tracing, SLOs/error budgets, actionable alerting, and on-call runbooks. • Build platform tooling & automation in Go, Node.js, and C#/.NET—CLIs, controllers/operators, APIs, and integrations that improve developer experience. • Drive security, compliance, and reliability practices—image/signing & SBOMs, secrets management, network policies, least privilege, cost monitoring, incident response, and postmortems. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Required Skills & Experience Active TS/SCI security clearance. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). Microsoft Azure Administrator Certification (AZ-104). 3+ years of experience in technical support, systems administration, help desk, or IT operations environments. Experience supporting Microsoft Azure cloud environments and cloud-hosted applications. Hands-on experience with Virtual Desktop Infrastructure (VDI), preferably Azure Virtual Desktop (AVD). Experience supporting and troubleshooting Windows and Linux operating systems. Experience with configuration management tools such as Salt, Ansible, Chef, or Puppet. Experience using Jira, ServiceNow, or similar ticketing and incident management platforms. Strong troubleshooting, analytical, and problem-solving skills. Ability to work independently in a customer-facing environment with minimal on-site supervision. Excellent written and verbal communication skills. Nice to Have Skills & Experience Experience administering Jira, Confluence, and GitLab environments, including backup and recovery activities. Experience building, deploying, and maintaining virtual machine images. Familiarity with cloud operations, DevOps, or Site Reliability Engineering (SRE) practices. Experience supporting government or defense-related cloud environments. Experience operating in environments with strict SLA and response time requirements. Job Description Serve as the primary on-site technical resource supporting users within an Azure-based cloud environment. Troubleshoot and resolve issues related to cloud-hosted applications, virtual desktops, and user access while providing excellent customer service. Manage and document support requests through Jira or a similar ticketing platform, ensuring accurate tracking and timely resolution. Perform issue triage and coordinate escalations to engineering, platform, DevOps, SRE, and development teams when deeper technical support is required. Support Tier 4 troubleshooting activities for cloud platform issues while working closely with teams responsible for lower-tier support. Administer and maintain Azure Virtual Desktop (AVD) and other VDI technologies, including virtual machine troubleshooting, image creation, deployment, and patching. Build and maintain virtual machine images across Windows and Linux environments. Utilize configuration management tools such as Salt, Ansible, Chef, or Puppet to automate software deployment and system administration tasks. Monitor system health and performance, identify recurring issues, and contribute to long-term operational improvements. Support planned maintenance activities and communicate service impacts to end users when necessary. Create and maintain support documentation, knowledge base articles, and standard operating procedures. Route tickets to the appropriate technical teams when required and help ensure service-level agreement (SLA) compliance. Collaborate with cloud providers and internal technical teams to resolve infrastructure and application-related issues. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Required Skills & Experience - High School Diploma or equivalent years of experience - 3+ years of experience within aerospace, defense, manufacturing, or flight hardware - Understanding of engineering drawings, assembly instructions, and technical documentation Job Description - Execute operations using engineering drawings, work instructions, procedures, and bills of material. - Support spacecraft, payload, and flight hardware integration campaigns. - Verify configuration and ensure compliance - Support fit checks, and vibration preparation activities - Maintain accurate build documentation and records. - Identify, document, and help resolve discrepancies and nonconformances. - Work closely with other teams to support troubleshooting efforts. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Required Skills & Experience - 2-3 years of Accounts Receivable, Corporate Billing, Collections, or Accounts Payable in a Business to Business role - Proficient in Excel Account and Cash Reconciliations (match customer invoices to payments and solve discrepancies) Nice to Have Skills & Experience - SAP experience - Salesforce - Construction collections industry experience (huge plus) Mechanics Liens (monitor unpaid balances and place a claim) Job Description These individuals will be responsible for overseeing and managing a given portfolio ranging from 300-900 clients. These clients are strictly in the business/corporate realm and will be dealing with various departments as said client to ensure utmost client satisfaction as well resolved payment for their organization. The primary focus of this position is to handle/collect on customers past due accounts that carry a balance of at least $10,000. This individual may be responsible for high profile or classified accounts and need to have the ability to navigate conversations with a professional, problem solving demeanor. Additionally, you will be responsible for collaborating with various internal teams, peers, and management to ensure the portfolio expectation is hit on collecting. Responsibilities include but are not limited to -- - Replying to customers with a sense of urgency - Escalating situations to the appropriate party or department when needed - May serve as an escalation point of contact for representatives - Able to multitask through various client inquiries, billing issues, ad hoc requests, purchase orders, etc. - Be resourceful and take in information through various scenarios to apply to different clients/accounts - Scheduling follow up meetings with customers in their given portfolio - Other duties assigned by management - Ability to pivot to solve other issues from different clients - Overall portfolio management with hundreds of clients Reconciling accounts with high complexity that contain a large volume We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Required Skills & Experience • Bachelor’s degree • Minimum 8 years as a business analyst or SME. • Minimum 5 years supporting federal programs involving process optimization, requirements analysis, or system integration with an immigration focus. Nice to Have Skills & Experience • USCIS or DHS program support. • CBAP, PMI-ACP, or equivalent certification. • Expertise in requirements gathering, process mapping, workflow optimization, and Agile methodologies. • Five years of immigration policy, immigration ecosystem, and DHS identity management/verification experience. • System integration projects. • Agile transformation initiatives. • Business process reengineering. • Operational readiness support. Job Description My client is looking for a Business Analyst to join their new federal program where they will look to improve the business processes of the federal agency. Their day to day responsibilities will include: • Analyze business processes and identify improvement opportunities. • Gather, document, and manage business requirements. • Facilitate stakeholder workshops and solution development sessions. • Support Agile implementation, testing, and deployment activities. • Develop process maps, workflows, and operational recommendations. • Support governance, project planning, and operational readiness efforts. • Serve as liaison between business stakeholders and technical teams. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Required Skills & Experience - 3-5+ years of hands-on IT support experience o Troubleshooting hardware/software issues across desktops, laptops, and iOS devices - Proficient in Microsoft Technologies - Experience with ticketing systems, such as ServiceNow - Familiar with networking concepts (IPv4, DNS, DHCP, OSI model) - Experience supporting multiple or global locations Nice to Have Skills & Experience - A+ or MCP certification - Experience with Rack & Stack, hardware/software installations Job Description Insight Global is seeking to hire an IT Support Specialist splitting time between Frederick, MD and Columbia, MD supporting a global technology company. This individual will provide Level 1+ onsite and remote support to users across the U.S. and Canada, with a primary focus on the Frederick office. Responsibilities include troubleshooting hardware and software issues, configuring workstations, and resolving problems related to Windows OS, Microsoft 365, Teams, and iOS devices. The role also involves managing support tickets, maintaining inventory, and occasionally working off-hours based on business needs. Candidates should have at least 2 years of IT support experience, strong customer service skills, and familiarity with ticketing systems such as ServiceNow. A technical degree or equivalent experience is required. This is a great opportunity to join a dynamic global IT team and grow within a fast-paced, collaborative environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Veterinary Technician, Exotics

Ethos Veterinary Health

Bel Air, MD 21014

Veterinary Technician, Exotics Location: Animal Emergency Hospital - Bel Air, MD $24- 29/hr | 3x12- hour shifts per week | 10am - 10pm | Friday - Monday (3 days are determined by the needs of the hospital) Position Overview The Lead Exotics Veterinary Technician provides advanced nursing care, diagnostic support, client education, and procedural assistance for a diverse range of exotic species, including birds, reptiles, amphibians, fish, and small mammals. In addition to hands-on patient care, this position plays a key leadership role in training and mentoring staff, supporting daily operations, improving departmental protocols, and collaborating with veterinarians and the Emergency and Critical Care team to provide exceptional care to our patients. Responsibilities Patient Care & Nursing Provide compassionate, high-quality nursing care to a variety of exotic animal species. Monitor hospitalized patients, recognize changes in condition, and promptly communicate concerns to the attending veterinarian. Prepare and administer medications and treatments as prescribed. Perform assisted feedings, including syringe, gavage, and tube feeding techniques as appropriate. Place and maintain intravenous catheters, manage fluid therapy and continuous rate infusions, and assist with blood transfusions when indicated. Triage and assist in stabilizing emergent and critically ill exotic patients. Collaborate with the Emergency and Critical Care team in managing exotic emergencies. Diagnostics & Procedures Collect blood and other diagnostic samples for laboratory testing. Prepare patients for diagnostic imaging, anesthesia, and surgical procedures. Induce, monitor, and recover patients undergoing anesthesia. Perform diagnostic imaging, including radiography and computed tomography (CT). Assist veterinarians with examinations, surgeries, diagnostic procedures, and advanced treatments. Maintain accurate treatment sheets and medical records. Client Communication & Education Obtain thorough medical and husbandry histories. Review estimates for diagnostics, treatments, and procedures with clients. Provide patient updates, discharge instructions, medication demonstrations, and species-specific husbandry recommendations. Deliver compassionate, professional service and help clients understand their pets' medical needs. Leadership & Department Development Help develop and maintain Exotics Department protocols, workflows, equipment needs, inventory standards, and patient care guidelines. Train, mentor, and support veterinary technicians and assistants in exotic animal husbandry, safe handling, anesthesia, and nursing techniques. Assist with scheduling and daily staffing needs. Support team development through regular feedback, coaching, and one-on-one meetings. Promote Fear Free® principles and low-stress handling techniques whenever possible. Serve as a resource for continued education in exotic animal medicine and patient care. Hospital Operations Ensure accurate medical records, billing, and charge capture. Monitor inventory and order medications, supplies, and equipment as needed. Maintain clean, organized, and safe treatment areas. Assist with equipment maintenance, surgical instrument preparation, and infection control procedures. Qualifications Credentialed Veterinary Technician (CVT, LVT, or RVT) preferred. Experienced veterinary technicians with extensive exotic animal experience will also be considered. Minimum of 2 years of clinical experience required; specialty or exotic animal experience preferred. Strong knowledge of exotic animal husbandry, handling, restraint, anesthesia, diagnostics, and nursing care. Ability to work confidently with a variety of exotic species. Excellent communication, organization, leadership, and multitasking skills. Ability to prioritize responsibilities and remain calm in a fast-paced emergency and specialty hospital environment. A positive attitude, strong work ethic, reliability, and the ability to work well with others. Commitment to exceptional patient care, client education, and teamwork. Fear Free® certification preferred but not required. Schedule: 3x12- hour shifts per week 10am - 10pm Friday - Monday (3 days are determined by the needs of the hospital) Candidates must have flexibility to work days, nights, weekends, and holidays. Perks & Benefits: $24 - 29/hr (based on experience and skill set) Shift differentials: Additional $3/hour for overnight shifts and $4/hour for weekend shifts. Pet bill discounts and employee pet wellness days. Extremely discounted employee pet bloodwork. Cell phone discounts. Vacation accrual starting right away, with the opportunity to accrue up to 160 hours. PTO and sick time. Insurance benefits and a 401(k) with employer match. Free short-term disability (STD) coverage for eligible employees. Free therapy and Employee Assistance Program. Employee professional mentorship programs. Onsite classes, training, and continuing education opportunities. Veterinary Technician Education Support: Full scholarships for the Penn Foster Veterinary Technology associate degree program and scholarships for the CCBC Veterinary Technician program. Employees must work at our hospital for at least six months to qualify. Veterinary Technician Specialist (VTS) support groups, resources, webinar training, and mentorship opportunities to specialize in emergency and critical care. Rabies vaccinations. Employee referral bonuses. Continuing education and conference allowance for RVTs of up to $3,000. Coverage of licensing costs and professional fees, along with additional benefits. Join Our Team! Are you ready to combine your passion for exotic animal medicine with leadership and professional growth? If you enjoy providing exceptional patient care, educating clients, mentoring team members, and helping build a strong Exotics Department, we would love to hear from you! About Us At Animal Emergency Hospital, we pride ourselves on providing compassionate, dedicated care to every animal and owner who walks through our doors. We are a busy, fast-paced, 24-hour emergency hospital located in Bel Air, Maryland, with a support staff of over 60 team members. We are looking for an enthusiastic, knowledgeable, and compassionate Lead Exotics Veterinary Technician to join our team and help grow our Exotics Department. This is an exciting opportunity for an experienced veterinary technician who is passionate about exotic animal medicine, enjoys mentoring others, and wants to play an important role in developing high-quality patient care standards and departmental workflows. About Ethos Veterinary Health Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together. Join Us At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care! Equal Opportunity Employer Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Registered Veterinary Technician, Emergency

Ethos Veterinary Health

Bel Air, MD 21014

Registered Veterinary Technician - Generous Sign- on Bonus up to $10,000 Location: Animal Emergency Hospital - Bel Air, MD $28- 45/ hr | Sign- on Bonus up to $10,000 | Full-Time or Part- Time Available | Days, Nights, Weekends, and Holidays Position Overview Our Registered Veterinary Technician (RVT) plays an integral role in providing advanced clinical care and operational leadership within our fast-paced emergency hospital. Working in close collaboration with attending veterinarians, this position delivers skilled emergency nursing care, assists in diagnostic and surgical procedures, and enhances hospital workflow. In addition to high-level clinical responsibilities, the RVT provides frontline leadership- mentoring technicians and assistants, maintaining clinical excellence, and fostering a collaborative, supportive team culture. Responsibilities Patient Care & Nursing Triage emergent walk-in patients, assess patient acuity, and assist veterinarians with emergency stabilization and critical care. Place IV catheters, manage fluid therapy, administer medications, and perform advanced nursing procedures (including male urinary catheter placement and assisted sample collections). Obtain, record, and monitor patient vitals, promptly identifying clinical changes and delegating or prioritizing treatments as needed. Maintain accurate treatment sheets, electronic medical records, and detailed surgical documentation. Diagnostics & Procedures Assist veterinarians in examination, medical treatments, and emergency surgical interventions. Induce, monitor, and recover patients undergoing sedation and general anesthesia; maintain and troubleshoot anesthesia and monitoring equipment. Operate advanced diagnostic technology, including digital radiography, ultrasound, ECG, tonometry, and in-house laboratory analyzers. Prepare and process off-site diagnostic submissions, cytology stains, and laboratory consults. Client Communication & Education Deliver compassionate, professional service to clients experiencing stressful, emergent, or grief-related situations. Obtain detailed medical histories, review diagnostic and treatment plans, and provide clear discharge instructions and medication demonstrations. Provide clear, timely updates to pet parents throughout their visit. Leadership & Department Development Direct daily departmental flow, ensuring technicians and assistants carry out assignments effectively and safely. Train, coach, and mentor team members on clinical skills, equipment operation, safety protocols, and hospital procedures. Foster a culture of continuous learning, accountability, and positive, healthy team communication. Model professional leadership by adhering to hospital protocols and escalating performance or behavioral concerns to practice leadership. Hospital Operations Maintain a clean, organized, sterile, and safe clinical environment. Support inventory management by tracking supply levels and alerting leadership to low-stock items. Ensure compliance with Maryland veterinary regulations and controlled substance documentation standards. Qualifications Credentialed Veterinary Technician (RVT, CVT, LVT) preferred. Minimum of 3 years of clinical veterinary experience required (with at least 1 year in emergency/critical care), OR minimum 2 years of experience with an active RVT license. High School Diploma or GED required; Associate or Bachelor’s degree in Veterinary Technology preferred. Advanced knowledge of emergency triage, ICU/critical care concepts, anesthesia, pharmacology, and sterile technique. Strong organizational, multitasking, and de-escalation skills with the ability to remain calm and decisive under pressure. Demonstrated leadership qualities, a positive attitude, and a commitment to teamwork and mentorship. Schedule: Full-Time or Part- Time Candidates must have flexibility to work: days, nights, weekends, and holidays. Perks & Benefits: $28 - 45/hr (based on experience and skill set) Shift differentials: Additional $3/hour for overnight shifts and $4/hour for weekend shifts. Pet bill discounts and employee pet wellness days. Extremely discounted employee pet bloodwork. Cell phone discounts. Vacation accrual starts right away, with the opportunity to accrue up to 160 hours. PTO and sick time. Insurance benefits and a 401(k) with employer match. Free short-term disability (STD) coverage for eligible employees. Free therapy and Employee Assistance Program. Employee professional mentorship programs. Onsite classes, training, and continuing education opportunities. Veterinary Technician Education Support: Full scholarships for the Penn Foster Veterinary Technology associate degree program and scholarships for the CCBC Veterinary Technician program. Employees must work at our hospital for at least six months to qualify. Veterinary Technician Specialist (VTS) support groups, resources, webinar training, and mentorship opportunities to specialize in emergency and critical care. Rabies vaccinations. Employee referral bonuses. Continuing education and conference allowance for RVTs of up to $3,000. Coverage of licensing costs and professional fees, along with additional benefits. Join Our Team! Are you ready to take your emergency nursing and leadership skills to the next level? If you thrive in a fast-paced environment, love mentoring colleagues, and are passionate about delivering top-tier patient care, we would love to hear from you! About Us At Animal Emergency Hospital, we pride ourselves on providing compassionate, dedicated care to every animal and owner who walks through our doors. We are a busy, fast-paced, 24-hour emergency hospital located in Bel Air, Maryland, with a support staff of over 60 team members. About Ethos Veterinary Health Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together. Join Us At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care! Equal Opportunity Employer Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills & Experience 5-10 years of relevant years of experience Typically, three years of experience in an office management, records management or document control role required or a sufficient combination of education, skills, and experience to successfully perform the essential functions of the job. Experience using an Electronic Data/Document Management System (EDMS) for records management and document control in a technical, engineering, scientific, government, legal or business setting. Demonstrated experience showing attention to detail and accuracy, ability to follow instructions/ schedules/ timelines and handle multiple tasks under tight deadlines in a fast-paced environment. Proficient skill level using Microsoft Office Applications Experience (i.e., Excel, Word, SharePoint, and PowerPoint, Visio, etc.), Adobe PDF. Familiar with electronic signature applications preferably DocuSign. Job Description This individual will be working with team that processes documents after team prior to sequence sign off. They'll be responsible for sending out documents digitally. This role will include use of Teamcenter. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).