Customer Service Representative Jobs

Customer Service Representative

Customer Contact Services

United States

Do you like helping people and solving problems? Customer Contact Services (CCS) is hiring remote Customer Service Representatives to support CTI, our automotive division. CTI partners with car dealerships nationwide to handle inbound calls, run outbound campaigns, and book service appointments, helping dealerships stay connected with their customers and run more efficiently. No automotive experience needed. We'll teach you everything you need to know about the dealership side. What you bring is customer service skill, a professional phone presence, and comfort with computers. This is a fully remote position. You'll need your own computer and home office setup that meets our equipment requirements (listed below). What You'll Do Answer inbound calls promptly and professionally Identify what each caller needs and guide the call to resolution Schedule service appointments for dealership customers Share accurate information about dealership products and services Process online reservations and update customer records Document every interaction clearly and accurately Follow call scripts and procedures to ensure a consistent customer experience Escalate issues to supervisors when needed Meet Quality Assurance standards Stay current on client programs through ongoing training Other duties as assigned What You Bring High school diploma, GED, or higher At least one year of call center or customer service experience Confident computer skills, including typing and moving between multiple programs at once Strong spoken and written English, including correct spelling and grammar Clear, accurate documentation habits Good judgment with confidential information Problem-solving skills and attention to detail A genuine commitment to excellent customer service Schedule and Training Monday through Friday, plus every other Saturday Shifts scheduled within our operating hours of 6:00 a.m. – 9:00 p.m. CST Training begins Tuesday 11/10/2026 Remote Work Setup Computer requirements include: Windows 11 Intel i3 / AMD Ryzen 3 processor or better 8 GB of RAM or more (installed physical memory) Two monitors Webcam Wired USB headset Wired ethernet internet connection (Wi-Fi is not permitted) Benefits Medical, dental, and vision insurance 401(k) Paid time off Life insurance Holiday incentive pay Performance and outbound project bonuses Paid training Employee events and activities Room to grow, with real advancement opportunities Why CCS? At CCS, you'll be part of a supportive, team-focused workplace where people are valued and encouraged to grow. You'll get thorough training from day one, a team that has your back, and the satisfaction of knowing your work makes a difference for every caller. About Customer Contact Services Customer Contact Services (CCS) is a 24/7 contact center headquartered in Minnetonka, Minnesota, providing telephone answering and customer support services for businesses across a range of industries. Equal Opportunity Employer At CCS, we believe great customer experiences start with a team that reflects the communities we serve. We welcome applicants of all backgrounds, experiences, and abilities. CCS is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by federal, state, or local law. Originally posted on Himalayas

Customer Service Representative

Advance Services

Houston, TX

Customer Service Representative Hiring Immediately! Advance Services, Inc is seeking Customer Service Representatives to join our team with leading logistics and distribution companies in the La Porte, TX area. We're seeking candidates who can maintain relationships with carriers and customers, provide exceptional customer service to customers and carriers, solve customer and carrier problems and help resolve issues. Will also provide shipment quotes and set up shipments for customers. $18-$20 per hour D.O.E Job Requirements: Logistics and Distribution Experience Excellent attendance Attention to detail Great Multitasking skills Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. PTO so you have time for you. Great Referral Incentives. Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button, applying on our website and selecting a branch near you or calling our office at 281-867-9999. Advance Services is an equal opportunity employer

Customer Service Representative

Advance Services

Baytown, TX

Customer Service Representative - Plastic Packaging Job Description Advance Services is seeking experienced Customer Service Representatives to join its team in Baytown, TX. The CSR will be primarily responsible for accounts in the plastic packaging industry, nationally and internationally. Will be a primary contact for customer communication regarding inventory, shipments, packaging, rework and all other communication. Will work closely with management, operations and production to ensure the best customer service. Must be a clear and precise communicator paying attention to details as well as be in tune with cultural differences as it pertains to communicating with foreign customers. Pay Rate $20.00-$25.00 per hour depending on years of experience in the industry Job Requirements Excellent attendance Attention to detail Prioritizing Tasks Bilingual in English and Spanish is preferred but not required Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. PTO so you have time for you. Great Referral Incentives. Advance Services partners with the top companies in the area! Please stop by 10910 Spencer Hwy Suite C La Porte,Tx 77571 or give our office a call at 281-867-9999 to speak with a member of our friendly staff. Advance Services is an equal opportunity employer

Remote · Santa Ana, CA, United States Summary We are looking for people who want more than just a job – who want to make a difference in the communities where we live and work. Our organization has a positive core culture and a commitment to excellence through continuous improvement. Customer Service Representatives are a driving force of the company to many of our customers and non-customers alike. We view this role as one of the single most important positions. Individuals on this team help customers meet their goals by handling routine task and giving a warm welcome to everyone who calls in for assistance. You can work anywhere in the US ( REMOTELY ) due to the Covid-19 Pandemic. Essential duties and responsibilities : Provide customer service and use problem solving skills to satisfy customer needs (may be in person and/or via the telephone). Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations as needed. Computer data entry and inquiry. Prepare and/or complete various reports and forms accurately. Comply with regulatory and state and federal laws Follow all security procedures Relationships Daily contact with customers and prospective customers in providing assistance to fulfill their needs. Frequently confer with other departments providing assistance and coordination of operations. Occasional contact with members of professions with whom the incumbent must consult from time to time, i.e., attorneys, accountants, and other financial intermediaries. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school diploma or general education degree (GED) Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to promote the sale of products and services through verbal recommendation. Requires the basic skills associated with the general use of computers and other business office equipment. Ability to offer flexibility in a changing work environment is imperative. High attention to detail. Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. The employee maybe asked to move files, boxes and/or small pieces of furniture and must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision in working with computers, and peripheral vision in acknowledging customers and keeping a general awareness of activity in the work area. Work environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock in working with standard office equipment. The noise level in the work environment is usually moderate. All your information will be kept confidential according to EEO guidelines. Service 1st Contractors have proudly served Southern California since 1985! We specialize in the installation, maintenance, and repair of Commercial Plumbing, HVAC, Refrigeration, Kitchen Equipment, Electrical, and Pool Systems for the Property and Facilities Management Industry. Originally posted on Himalayas

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support

We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Duties and Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule

About the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you’ll be responsible for providing top-notch assistance to those reaching out to us over the phone. In addition to having excellent customer service skills, you’ll also need to be detail-oriented and able to find solutions in a timely, efficient manner. Pay - $16.00 + an hour Call Center Representative Responsibilities Handle inbound and outbound client calls in a timely manner Follow company’s call center scripts Respond to customer needs efficiently and accurately, whether troubleshooting a problem, fielding a complaint, or assisting with other issues Work with the client to verify or clarify information Diffuse angry or upset clients as needed Build relationships with customers based on trust and reliability Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance Make sales or recommend additional services and products to customers Attend all necessary training as needed Call Center Representative Requirements Previous experience in a customer service role, preferably as a Call Center Representative High school diploma/GED preferred Exceptional customer service skills Excellent organizational and multitasking skills Superb verbal communication skills Proficiency with computers, particularly CRM software and Microsoft Office Suite Quick and accurate typing skills Strong critical thinking and decision making skills

Customer Service Representative

Dear Services LLC

Kent, WA

NOW HIRING: Customer Service Representative DEAR Services HVAC, Electrical, & Plumbing Pay: $25-$28 per hour, depending on experience Schedule: Full-Time Benefits: Medical Benefits, Paid Time Off (PTO), and Bonus Opportunities Do You Love Helping People? Join Our Team! DEAR Services is looking for an experienced, customer-focused Customer Service Representative (CSR) to join our growing HVAC, Electrical, and Plumbing team. We are seeking someone who is professional, dependable, organized, and passionate about creating exceptional customer experiences. As the first point of contact for many of our customers, you will play an important role in building trust, scheduling service appointments, and ensuring every customer feels valued and cared for. The ideal candidate has previous customer service experience, excellent communication skills, and the ability to thrive in a fast-paced environment while managing multiple priorities. If you enjoy helping people, solving problems, and being part of a team that takes pride in doing things right, we want to hear from you! What You'll Do Answer incoming customer calls with professionalism, enthusiasm, and a customer-first attitude. Schedule HVAC, Electrical, and Plumbing service appointments accurately and efficiently. Make outbound calls to follow up with customers, return missed calls, and schedule service appointments. Respond promptly to customer inquiries, website leads, and service requests. Communicate appointment details, scheduling changes, and updates clearly. Coordinate with technicians, dispatchers, and management to support smooth daily operations. Maintain accurate customer records, call notes, and appointment details within company systems. Handle customer questions and concerns with empathy, professionalism, and a solutions-focused mindset. Take ownership of customer requests and follow through to ensure nothing falls through the cracks. Work toward department goals for appointment booking, customer satisfaction, and communication. Contribute to a positive team environment through accountability, collaboration, and a willingness to help others. What We're Looking For Previous Customer Service Representative experience is required. Excellent verbal and written communication skills. A friendly, professional, and customer-focused attitude. Strong organizational skills and attention to detail. Ability to multitask, prioritize, and stay calm in a fast-paced environment. Dependability, accountability, and a strong work ethic. Basic computer skills and the ability to learn scheduling and customer management software. Confidence handling customer questions and resolving concerns professionally. A team player who takes initiative and follows through on commitments. HVAC, Plumbing, Electrical, dispatching, or home-services experience is a plus. Compensation & Benefits $25-$28 per hour , depending on experience. Full-time position. Medical benefits. Paid Time Off (PTO). Bonus opportunities. A supportive, team-oriented work environment. The opportunity to make a meaningful impact on our customers and our growing company. Our Core Values At DEAR Services, our core values are more than words. They guide how we serve our customers, support our teammates, and take responsibility for our work. DELIGHT AND DELIVER - Delight First, Deliver Always We create exceptional customer experiences by putting people first, exceeding expectations, and delivering on our promises. EMPOWER OWNERSHIP - Own the Outcome with Integrity We take responsibility for our actions, communicate honestly, and follow through on our commitments. We do what is right, even when no one is watching. ALL IN - Wins Elevate the Team We work together, support one another, and celebrate team success. We understand that every role contributes to the overall success of DEAR Services. RESPECT AND PROTECT - People First, Safety Always We treat our customers, coworkers, and their homes with respect. We prioritize safety, protect what matters, and look out for one another. Ready to Join the DEAR Services Team? If you have previous customer service experience, love helping people, and want to work for a company that values integrity, teamwork, accountability, and outstanding service, we want to meet you! Apply today and become part of a team committed to making a difference in every customer interaction.

Customer Service Representative

Impact ES–Grants Pass

Grants Pass, OR

Impact Electronic Solutions - Grants Pass Location (ESAM) - Position Description The Customer Service Representative serves as a key liaison between customers, Sales, and internal manufacturing teams within Impact Electronic Solutions' wire harness, cable assembly, electromechanical assembly, and electronics manufacturing environment. This position is responsible for supporting customer accounts throughout the order lifecycle, including order entry, order verification, order tracking, delivery coordination, and ongoing customer communication. The Customer Service Representative builds and maintains positive customer relationships by providing timely, accurate, and professional support while coordinating internally to balance customer requirements with manufacturing capabilities and business needs. The position also maintains customer records, supports customer portals and reporting requirements, and performs general administrative and front-office responsibilities as needed. Essential Duties and Responsibilities Maintain a positive, professional, and solutions-focused approach when interacting with customers, prospective customers, Sales representatives, employees, visitors, and other business partners. Serve as a primary point of contact for assigned customer accounts and respond to customer inquiries through email, phone, customer portals, and other approved communication channels. Process and verify customer sales orders, ensuring order information, requirements, quantities, pricing, delivery dates, and other applicable information are accurately entered into company systems. Monitor customer orders throughout the order lifecycle and coordinate with Production, Planning, Materials, Quality, Shipping, Sales, and other departments as necessary to support customer requirements. Proactively communicate order status and potential delivery concerns to customers and Sales representatives. Potential delays must be communicated as soon as they become known. Process requests for quotations, customer forms, applications, documentation, and other customer requests accurately and within established customer response standards. Enter and maintain accurate customer and prospective customer information within the Customer Relationship Management (CRM) system and other applicable business systems. Maintain accurate records of customer interactions, transactions, commitments, comments, complaints, and other relevant account activity. Learn and effectively manage customer portals, including order information, documentation, reporting, scorecards, and other customer-specific requirements. Coordinate with Sales representatives regarding assigned accounts and provide appropriate visibility to significant customer communications, concerns, opportunities, and account activity. Work with Sales representatives and customers to obtain and monitor customer performance scorecards and communicate relevant results internally. Collaborate effectively with internal departments to resolve customer concerns, support delivery commitments, and improve the overall customer experience. Identify opportunities to improve customer service processes, communication, workflow, and departmental efficiency and bring recommendations forward to management. Provide professional customer support with the goal of maintaining strong customer relationships and customer satisfaction. Greet customers, visitors, vendors, and members of the public professionally and provide front-office and switchboard support as assigned. Perform special assignments, administrative responsibilities, and other duties as required. Customer Response Standards The Customer Service Representative is responsible for maintaining timely and consistent communication with customers. Unless a customer-specific requirement establishes a more stringent standard, the following expectations apply: Initial Response: Customer emails, phone messages, portal communications, and other customer inquiries must be acknowledged within 4 working hours of receipt, even when a complete response or resolution is not yet available. Customer Complaints: Customer complaints must be acknowledged within 24 hours of receipt and promptly communicated to the appropriate internal parties for investigation and resolution. Resolution: Customer inquiries, requests, and concerns should be resolved within 48 hours of receipt whenever reasonably possible. Ongoing Updates: When an issue cannot be resolved within 48 hours, the customer must receive a status update at least every 48 hours until the matter is resolved or otherwise closed. Delivery Concerns: Known or anticipated delays that may affect a customer commitment or delivery date must be communicated to the customer and appropriate Sales representative as soon as the risk becomes known. Communication should not be delayed until the committed delivery date. Internal Follow-Up: The Customer Service Representative is responsible for actively following up with internal departments when information is needed to respond to a customer and for escalating unresolved or time-sensitive issues when necessary. Meeting established customer response standards is an essential responsibility of the position. Qualifications High school diploma, GED, or equivalent required. Additional education, training, or previous experience in customer service, account management, manufacturing, or a related field is preferred. Strong written and verbal communication skills. Strong organizational skills and attention to detail. Ability to prioritize multiple customer requests, deadlines, and changing business needs. Ability to remain professional and composed when working with customers experiencing concerns, delays, or other stressful situations. Comfortable using computers and business software, including Microsoft Office applications. Ability to learn and navigate ERP, CRM, customer portals, and other business systems. Ability to work collaboratively across departments in a manufacturing environment. Ability to exercise appropriate judgment when communicating customer commitments, concerns, and business information. Safety and Workplace Responsibilities Understand, follow, and support Impact Electronic Solutions' safety policies, procedures, and workplace requirements. Follow applicable quality, security, confidentiality, and customer-specific requirements. Participate in continuous improvement efforts and identify opportunities to improve departmental efficiency, customer service, and internal processes. Our ACE Values At Impact Electronic Solutions, our ACE values guide how we work, solve problems, and support one another. Employees are encouraged to demonstrate these values throughout their experience: Accountability – Own your commitments and follow through. Collaboration – Work as one team, communicate, and help solve problems. Empowerment – Ask questions, bring ideas forward, and take initiative within your role. Benefits: 401(k) with 3% company match Health, Dental, and Vision Insurance Life insurance Short Term Disability Insurance Paid time off Sick time Schedule: Monday- Friday 5:00am-1:30pm OT is required, as needed. OT Hours: Mon-Thursday 2 hours immediately following shift, and Sat. Education: High school or equivalent (Preferred) Work Location: One location

Customer Service Representative

IntouchCX

Mesa, AZ

About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support. IntouchCX Mesa has been recognized as the 2025 Arizona Industry Leader in Customer Service by the Mesa Chamber of Commerce. This honor highlights our commitment to excellence, integrity, and uplifting businesses in our community. About the Job We are currently hiring Inbound Customer Service Representatives! Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands? Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails, and/or chats. We want people with personality, who love making an impact with every customer interaction. We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success! Benefits of Working as a Customer Service Representative: Flexible schedules Competitive salary - $18 - $19.50 / hr + Up to $1,000 Performance & Stay-on Bonus Industry-leading benefits - Health, Dental, Vision, 401(k) Amazing career growth opportunities Working as a Customer Service Representative, You Will: Assist all customers through inbound calls, emails, and/or chats. Communicate a variety of information to the customer. Be an active listener and help resolve customer inquiries. Provide a meaningful and positive experience with every customer interaction. Learn and retain a thorough working knowledge of all existing and new products and services. Working as a Customer Service Representative, You Have: A high school diploma (or equivalent). 6 months – 1 year of customer service experience. Great communication skills, both verbal and written The ability to be consistently ready to work and on time as scheduled. The understanding you will be working on-site at our state-of-the-art campus in Mesa, AZ Availability : Full time (some shifts may depend on availability). Ready to apply? Submit your application and one of our team members (including AI-powered) will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! By submitting your application, you are consenting to be contacted via the above communication channels. IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law. By signing this application, the applicant consents to IntouchCX collecting, using and retaining their personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Customer Service Representative

Spartan Plumbing LLC

Dayton, OH

Spartan Plumbing, LLC in Dayton, OH is calling all Customer Service Representatives to apply to join our amazing CSR team full-time ! WHY YOU SHOULD JOIN OUR TEAM We are a residential plumbing company that supports your schedule and encourages you to grow . We pay our Customer Service Representatives a competitive wage of $16 an hour , with the opportunity to earn incentives . Our CSR team also enjoys great benefits , including health insurance, a 401(k) plan with company match, paid vacation, paid personal time (PTO), and paid holidays . We also make it easy to apply with our initial quick and easy mobile-optimized application . If we have your attention, please continue reading! ABOUT SPARTAN PLUMBING, LLC Here at Spartan Plumbing, LLC, a Nexstar Company, we are dedicated to serving our customers in the Dayton, OH region. Family-owned and operated, we pride ourselves on meeting our customer's needs and strive to be in constant communication with our customers until the job is done and to their satisfaction. We want every customer to walk away feeling like they've received unprecedented service that is professional and of the highest quality. We go above and beyond our client's expectations and are passionate about customer service and helping our neighbors solve their plumbing challenges! Our employees are the lifeblood of our company! We invest in their success by ensuring they are up-to-date on building codes, property design, and construction, and how local climate affects each job differently. We are a family-based company , so we thrive on working as a team to accomplish a common goal of servicing our great community. ARE YOU A GOOD FIT? Ask yourself: Are you a multitasking extraordinaire? Do you have outstanding communication skills, both interpersonal and written? Are you attentive to detail and organized? Are you analytical and an effective problem solver? If so, please consider applying for this position today! YOUR LIFE AS A CUSTOMER SERVICE REPRESENTATIVE This full-time CSR position typically works Monday through Friday between 8 AM to 5 PM . As a Customer Service Representative, you have a key role as you are the first impression for potential customers. In order to provide our clients with the very best services, we need someone to attend to the details and keep our office running efficiently. You act as a liaison between customers and sales staff as well as field customer questions and route phone calls. Your first priority is to answer phones cheerfully and provide top-notch customer service. Highly motivated and self-directed, you help us make outgoing calls to schedule service appointments and begin the tracking process. Your positive, friendly disposition comes through in all your interactions whether by phone, email, or text and is one of the reasons our clients enjoy doing business with us. You love that you get to interact with people every day and enjoy keeping everything up-to-date and accurate! WHAT WE NEED FROM YOU Experience with computers Experienced with Excel and Word If you can meet these requirements and perform this CSR job as described above, we would be happy to have you as part of our team! Location: 45459

Spectrum Vascular is a leading innovator in vascular access solutions, committed to delivering excellence and advancing patient care. As a key member of our team, the Customer Service Representative will be primarily responsible for supporting our hospital and clinical customers, including our Direct and Distributor partners, ensuring accurate and timely order processing, and helping resolve inquiries with care and professionalism. Additional responsibilities include monitoring the company’s Electronic Data Information (EDI) automatic order fulfillment system; including receiving, verifying and processing electronically submitted data. Reporting directly to the Manager of Customer Service, this role is crucial in ensuring our customers receive concierge-level service and fostering positive relationships that reflect Spectrum Vascular’s commitment to quality and service. Role Responsibilities: · Manage complex customer situations, responding promptly and effectively to address inquiries and resolve issues. · Receive and process orders for vascular access products and services via email, phone, and electronic systems. · Responsible for day-to-day monitoring, corrections and releasing of all purchase orders submitted via EDI and GFAX (fax orders converted to electronic transmission) in a timely manner to meet customer expectations. · Enter and update orders and account information with accuracy and urgency. · Maintain proper documentation on all orders containing processing exceptions and requiring approval. · Maintain proper documentation of customer phone interactions. · Collaborate closely with internal teams (sales, logistics, finance, regulatory affairs, quality assurance and marketing) to ensure seamless service and support. · Inform field representatives of customer issues and inquiries. · Provide timely responses to all inquiries from internal and external stakeholders. · Process product returns. · Service our EDI customers by facilitating relevant customer information as requested and needed. · Support hospitals and sales representatives with account setups and updates. · Apply comprehensive understanding of products, services, and organizational policies to daily work. Role Competencies: · Excellent interpersonal and communication skills, both oral and written · Sharp attention to detail and ability to multitask · Exceptional organizational skills · Customer-focused and collaborative team player · Self-motivated and adaptable to changing priorities · Performs effectively under pressure · Proactive in identifying opportunities to improve service and processes · Ability to work independently and thrive in a fast-paced environment Role Requirements · At least 2 years of experience in customer service, sales support and order processing (medical device industry experience preferred) · EDI experience within the GHX platform is a plus · Proficient in Microsoft Office · ERP system experience Spectrum Vascular is an Equal Opportunity Employer and committed to creating a diverse and inclusive company culture. Spectrum Vascular does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

About Us We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work. Position Overview As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner. Key Responsibilities Answer and manage customer inquiries via phone, email, and chat. Provide accurate information about products, services, or policies. Assist with troubleshooting, billing, or account-related questions. Record and update customer interactions in the system. Maintain a positive and professional attitude with every customer. Meet performance expectations, including quality, accuracy, and efficiency. Qualifications Previous customer service experience is a plus, but not required. Strong communication and problem-solving skills. Ability to type and navigate computer systems efficiently. Self-motivated and able to work independently. High-speed internet connection and reliable computer/headset required. Schedule & Pay Flexible scheduling options are available. Pay is biweekly on the 1st and 15th of each month. Compensation is discussed during the interview process and varies by client program. Why Join Us 100% remote work from home. Opportunity to choose your own schedule in 30-minute increments. Gain valuable experience with leading companies across various industries. Growth opportunities for reliable and high-performing team members. Originally posted on Himalayas

Reliable Safety & Flow Corporation is seeking a Customer Service Representative (CSR). The Customer Service Representative is the primary point of contact for our internal and external customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining Reliable Automatic Sprinkler Co.’s reputation for excellence. Key Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor Performs other duties as directed Skills, Knowledge and Expertise Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office and Dynamics 365 Qualifications Associates' Degree in Business and/or Related Field 2 + years of Customer Service experience in the manufacturing or construction industry Benefits Medical, Dental, Vision and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance is provided for after 90 days of employment 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday! Paid weekly

Customer Service Representative

Value Added Distributors LLC

Iron Mountain, MI

Are you the person who thrives on solving customer challenges, keeping orders on track, and delivering exceptional service every step of the way? If so, Value Added Distributors in Iron Mountain, MI is looking for a full-time Customer Service Representative to join our team. This is an exciting opportunity to build a rewarding career with a company that values accuracy, teamwork, and customer satisfaction. If you're ready to bring your organizational skills and customer-focused mindset to a role where your contributions truly matter, apply today! As our Customer Service Representative, you'l earn a competitive wage of $18 per hour . We also offer a comprehensive benefits package , including: Health insurance Dental Vision Paid vacation and holidays 401(k) with employer match PTO Holiday pay And more! YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE This is a full-time position working Monday through Friday from 8:00 AM to 4:30 PM . As our Customer Service Representative, you'll be at the center of the customer experience, processing purchase orders, coordinating order entry, managing expedite and deferral requests, and ensuring customers stay informed about order status and due dates. Throughout your day, you'll communicate with customers, support Outside Sales Representatives, answer incoming calls, follow up on orders to ensure timely completion, and collaborate with Quality Assurance to provide requested production documentation. Here's what we need from you: High school diploma or equivalent Strong knowledge of order fulfillment procedures and administrative recordkeeping Intermediate Microsoft Word and Excel skills Ability to type 35+ WPM Strong problem-solving, prioritization, and organizational skills Exceptional attention to detail and customer service focus Excellent communication and customer service skills Abiliyt to work independently Experience in a manufacturing environment is a plus. WHY CHOOSE US? Value Added Companies is an ISO 9001:2015–certified industrial solutions provider supporting manufacturers and operations teams across multiple locations. We don't just distribute products - we engineer, assemble, and deliver solutions that keep critical systems moving. Our workplaces are hands‑on, fast‑paced, and built around safety, quality, and teamwork. We trust our people, value improvement, and give employees opportunities to grow with the business. Ready to join a company that values your skills, supports your growth, and gives you the opportunity to make a meaningful impact every day? Our initial application process is quick, simple, and mobile-friendly. Apply today!

Customer Service Representative

Laurel Linen Service, Inc.

Pittsburgh, PA

Customer Service Representative Looking for a stable company where you can make a difference? Join a growing, successful regional family-owned and professionally managed company that has been proudly serving customers since 1934. Virginia Linen Service is seeking a dependable, motivated, and professional Customer Service Representative to support our customers and internal operations. This is a full or part-time inside customer service opportunity ideal for someone who enjoys working with people, staying organized, and providing excellent service. The ideal candidate will have strong telephone and computer skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. Responsibilities Customer Service: Provide professional and responsive customer service by phone and assist customers with questions, requests, and accounting needs. Data Entry: Accurately enter and maintain customer and account information. Basic Accounting: Perform basic accounting functions and assist with financial data entry. Accounts Receivable: Support accounts receivable activities and maintain accurate customer account information. Telephone Support: Handle incoming customer calls professionally and efficiently. Administrative Support: Assist with general office and administrative duties as needed. Accuracy & Organization: Maintain a high level of accuracy when processing information and completing assigned tasks. Essential Qualifications Experience: Previous customer service, office, accounting, or administrative experience preferred. Professionalism: Highly professional, dependable, and motivated. Communication: Excellent verbal and written communication skills. Attention to Detail: Strong attention to detail and accuracy. Computer Skills: Proficiency with Microsoft Word, Excel, and Outlook. Telephone Skills: Excellent telephone etiquette and customer service skills. 10-Key: Ability to use a 10-key calculator by touch preferred. Work Ethic: Dependable, organized, career-oriented, and able to work independently as well as part of a team. BENEFITS Stable, Family-Owned Company Group Benefits: Available benefits may include Medical, Dental, Vision, Life Insurance, Short-Term Disability, and 401(k), based on eligibility. Competitive pay At Laurel Linen Service, we offer much more than just a job - we offer the opportunity to build a rewarding career with a company that values its employees. We are committed to growth, innovation, and social responsibility. We believe in offering our employees a comprehensive benefits package and a supportive work environment where you can grow professionally and make a real impact. About Laurel Linen Service, Inc. Laurel Linen Service, Inc. has been a trusted partner for businesses in hospitality, healthcare, and more since 1934. As a leader in linen rental and commercial laundry services, we are committed to reducing our environmental footprint while helping our clients achieve their goals. Our family-owned business takes pride in providing top-quality service and fostering a culture of care, respect, and responsibility. Laurel Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Customer Service Representative

Everglade Works

United States

Job Title: Customer Service Representative Location: Remote (U.S. Applicants Only) Company: Everglade Works Type: Full-Time | Remote | Competitive Benefits Salary: $21 - $28 per hour About Everglade Works Everglade Works is a technology company providing advanced software solutions and tech infrastructure to businesses across the United States. Were a remote-first company that fosters a culture of collaboration, innovation, and growth. Our team members are at the forefront of technology, shaping solutions that help businesses scale, innovate, and succeed in today's fast-paced digital world. As we continue to grow, were looking for Customer Service Representatives to join our dynamic team and provide exceptional support to our clients. If you're passionate about delivering top-notch service and being the voice of a leading company in the tech space, this is the role for you. About the Role Are you a people person who loves to solve problems and create memorable customer experiences? As a Customer Service Representative at Everglade Works, you'll be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring that every interaction leaves a positive impression. You will play a vital role in supporting our clients, helping them get the most out of our products and services, and ensuring they have a smooth experience every step of the way. In this remote position, you'll have the opportunity to work from anywhere in the U.S. while enjoying the flexibility of a work-from-home environment. What You'll Be Doing Provide exceptional customer service via phone, email, and chat, addressing customer inquiries, troubleshooting issues, and offering solutions Ensure customer issues are resolved in a timely, efficient, and professional manner Assist customers with product-related questions, technical support, and service inquiries Document customer interactions, feedback, and issues accurately in our CRM system Follow up with customers to ensure issues are resolved and their satisfaction is achieved Work closely with the technical support team to escalate and resolve more complex issues Maintain up-to-date knowledge of our products, services, and policies Identify opportunities to improve the customer experience and contribute to process improvement initiatives Provide feedback to the product and development teams based on customer input and experiences Achieve and exceed customer satisfaction goals and key performance metrics You'll Excel in This Role If You Have 1+ years of experience in a customer service role (ideally in a tech environment) Possess excellent communication skills, both verbal and written Are solution-oriented with a keen ability to troubleshoot and resolve issues Have a positive, friendly demeanor that helps build rapport with customers Are comfortable using customer service software and CRM tools (e.g., Zendesk, Freshdesk, Salesforce) Have the ability to stay calm under pressure and handle challenging customer interactions with professionalism Are a self-starter who thrives in a remote work environment and can manage your time effectively Are passionate about providing top-tier customer experiences and making a difference for clients Bonus: Familiarity with technical support or experience in the tech industry What's In It for You At Everglade Works, we believe in rewarding our team members for their hard work and commitment. Here's a glimpse of what you can expect: Career Growth & Development Competitive hourly pay of $21 - $28 per hour with the opportunity for performance-based raises Bonuses based on team and individual performance Paid training and ongoing professional development to enhance your customer service skills Clear career growth path with opportunities to advance within the company Health & Well-being Comprehensive health, dental, and vision coverage Access to mental health support and wellness programs Paid time off, holidays, and generous parental leave Work-Life Balance Fully remote-first position work from anywhere in the U.S. Flexible working hours with a focus on results - Paid vacation days and holidays Extra Perks Tech stipend for setting up your ideal home office Access to co-working space memberships Employee discounts and wellness perks - Generous employee referral bonuses How to Apply If you're ready to join a company that values its team and empowers you to succeed, apply now to become a Customer Service Representative at Everglade Works! Were excited to bring on passionate individuals who are eager to provide exceptional service to our customers and help us grow. Everglade Works is an equal opportunity employer. We value diversity and inclusion and encourage applicants from all backgrounds to apply. Originally posted on Himalayas

Customer Service Representative

Parker Staffing Services

The Dalles, OR

HIRING IMMEDIATELY Customer Service Representatives needed for an award-winning financial institution **Must reside within commute distance of The Dalles, OR** Job ID: 25800 Pay Rate: $18.00 - $19.47 per hour Location : Onsite in The Dalles, OR Employment Type: Direct Hire We know there are a lot of customer service jobs out there. We also know you're not a robot (unless you actually are, in which case we're still robot inclusive!) All kidding aside, it's been a tough year in the customer service world and we can only imagine how many problems you've solved for your customers while trying to balance being a human at the same time! Wouldn't you like to work for a company where personalized service matters and you won't feel like a number? Kick off the next stage of your career with an award-winning financial institution that's been voted the "Best Bank" by Money Magazine three years in a row and they've been recognized by Forbes as one of the Top 100 Best Employers to Work For. Their contact center functions almost like a virtual branch, where customers can get support on everything from online banking and balance inquiries to opening new accounts and more! As a Customer Service Representative , you'll be a critical member of a collaborative team that answers customer questions and resolves issues across eight states. You'll build excellent subject matter expertise and a strong reputation for being a good listener and problem solver. They also have a strong "promote from within" policy and former CSRs have risen through the company to be trainers, leads, supervisors, and more! WHAT WOULD I BE DOING? Manage a high volume of inbound/outbound calls (75 - 100 a day) Have a consistent attitude of genuine care and desire to help Effectively and efficiently communicate with customers about their questions and concerns in a professional manner Use attention to detail skills to maintain accurate customer records by consistently updating the database Utilize a multi-screen computer setup efficiently WHAT ARE WE LOOKING FOR? People who thrive in customer-centric environments Previous work in retail, consumer service delivery, or client relations. Banking experience is a bonus! Tech-savvy and able to navigate multiple screens and systems in a Microsoft Office environment Consistent attendance and punctuality (the adulting 101 stuff!) Exceptional communication skills, especially the ability to apply proper phone etiquette skills Eager to learn new software and apply information quickly Ability to pass a “soft pull” credit check (does not affect your credit score) and background check to be qualified to access sensitive customer information Tobacco-free, including vaping Benefits offered by our client: Paid time off for vacation, sick days and holidays Health insurance Stock options 401(k) plan Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings! Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who received a conditional offer may be required to undergo pre-employment drug testing. Parker Staffing is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

Customer Service Representative Location: Elizabethtown, NC (Onsite Position) Pay: $17/hour Adecco is seeking a dedicated Customer Service Representative for a local business in Elizabethtown, NC. As a pivotal member of our customer service team, you will interact directly with customers and sales representatives to provide exceptional support in various sales functions including order entry, customer care, pricing, and more. Core Responsibilities: Respond to customer inquiries regarding products, warranties, services, and order status. Ensure customer satisfaction and compliance with regulations, contracts, and company standards. Process and coordinate customer orders from pricing requests to completion, ensuring accuracy and compliance. Provide timely and accurate responses to inquiries related to delivery, pricing, commissions, and product details. Collaborate internally to address questions, concerns, and issues, ensuring seamless customer service. Review contract and purchase orders to meet customers' quality requirements. Proactively identify and resolve potential issues to ensure smooth operations. Clear holds on orders as necessary to facilitate timely processing. Serve as a resource on customer order processing and service procedures. Maintain records, reports, and systems to track customer interactions and orders. Support cross-functional teams such as operations and engineering to enhance customer satisfaction. Assist in training new associates on customer service procedures and standards. Contribute to growth initiatives such as updating CRM systems, contacting prospective customers, and supporting sales efforts. Perform additional duties as assigned by management. Requirements: Associate Degree in Business or related field preferred. 2-5 years of experience in a customer-facing role, preferably in a similar industry. Strong understanding of customer service principles, practices, and policies. Familiarity with Fortive products, marketing programs, or customer-specific requirements is advantageous. Excellent oral and written communication skills with a professional and pleasant phone manner. Ability to converse fluently in English; additional language skills are a plus. Proficiency in MS Office (Word, Excel, Outlook) and internet applications. High attention to detail and accuracy in all work activities. Pay Details: $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Sergeants Electric - Customer Service Representative (CSR) Office address: 1075 Innovation Ave, North Port, FL 34289 At Sergeants Electric, our Customer Service Representatives are the first point of contact for our customers, and they play a key role in creating the exceptional experience that keeps customers coming back. We're looking for a friendly, organized, and customer-focused CSR who thrives in a fast-paced environment and enjoys helping people solve problems. If you're someone who can confidently manage a busy phone line, stay calm under pressure, and deliver outstanding customer service while keeping schedules organized and running smoothly, we'd love to hear from you. Pay & Schedule $17–$22 per hour (based on experience) Full-Time Position In Office Position Schedule: 2 options: Sunday - Thursday 7am -49 and Monday - Friday 7 am -4 pm Rotating Weekends, On-Call Schedule Required What You’ll Do Answer inbound customer calls professionally and efficiently Make outbound to customers on follow up recommendations or schedule annual maintenance Schedule and dispatch service appointments Communicate clearly with customers and technicians Handle emergency and priority scheduling situations Follow up with customers regarding appointments and service Maintain accurate customer information and notes Support the team in delivering an exceptional customer experience Help maximize schedule efficiency and booking opportunities What We’re Looking For Experience in home services or Service Titan or House Call Pro is a plus, but not required Previous CSR, call center, trades dispatching, preferred Strong communication and phone skills Ability to multitask in a fast-paced environment Positive attitude and team mentality Strong organizational and computer skills Professional and dependable Ability to remain calm and solution-focused during busy periods Why People Love Working Here We are a growing company with consistent demand and long-term opportunity. Strong Team Environment We work together, support each other, and value every role in the company. Organized Operations Our office and field teams are structured to help everyone succeed. Growth Opportunities We believe in promoting from within and helping our employees grow professionally. Great Company Culture Coffee, team events, celebrations, and a workplace where people actually enjoy coming to work. If you’re looking for an opportunity to grow your customer service career with a company that values its people and promotes from within, we’d love to meet with you.