Quality Analyst Jobs

Quality Analyst

US Rail & Logistics

Tulsa, OK

NOW HIRING A QUALITY ANALYST: The Quality Analyst is responsible for ensuring that all products meet regulatory, customer, and company quality standards while maintaining operational efficiency in our transloading processes. The Quality Analyst is meticulous and detail-oriented, playing a key role in monitoring and improving quality control systems, addressing issues proactively, and upholding our commitment to excellence. JOIN U.S. RAIL: Leading the way in Transloading, Rail Services, and Facilities Management. Founded in January 2020, U.S. Rail & Logistics was formed to be a leader in the rail and logistics industries by offering terminal and logistics services that are safe, efficient, and provide cost-saving solutions to our customers' supply chain and operations. We are a turn-key rail and logistics company providing supply chain Efficiencies, Operational Excellence, and Economic value to our customers. Look at our testimonials and you'll see that we are consistently receiving high praise and, more importantly, trust from our customers. WHY JOIN OUR TEAM? U.S. Rail maintains an excellent family culture for our team members. This is backed up by our extremely low turnover rate. As the leading rail and logistics company, we maintain high-quality standards, competitive pricing, and a penchant for strong customer service. Our standard for integrity is non-negotiable. what we offer An opportunity to work in a hands-on, dynamic environment. A role at the intersection of technology and performance, directly impacting our customers' success. A supportive team that values innovation and results. position requirements A Bachelor's degree in Food Science, Quality Assurance, Chemistry, or a related field is required. A minimum of 1-3 years of experience in quality assurance or a similar role in food manufacturing or transloading environments. Experience with sweeteners or bulk food products is preferred. A valid driver's license and the ability to be covered under the Company's automobile insurance are required. Sound like the right place for you? Apply now to join our growing team!

Quality Analyst

Performance Seats

Clinton Twp, MI

Quality Analyst Position Summary The Quality Analyst supports the quality assurance team by ensuring that products, processes, and systems meet Performance Seats and customer standards. This entry-level role involved testing, document findings, and assisting with continuous improvement initiative. The ideal candidate has a strong eye for detail, enjoys problem-solving, and is eager to learn quality processes in a fast-paced environment. Key Responsibilities: Conduct quality inspections and audits on products, services, or processes to ensure compliance with company standards. Conducts incoming inspections. Maintain and keep quality cage within specifications. Discards or rejects products, materials and equipment not meeting specifications. Participate in MSA when necessary. Sort nonconforming material Create quality alerts. Conduct time studies. Assist in creating and executing test plans, checklists, and documentation for quality control activities. Record and report test results, identifying defects or process issues. Support the analysis of quality metrics and trends to identify areas for improvement. Collaborate with cross-functional teams-including production, operations, and engineering-to address quality concerns. Help maintain and update quality documentation, such as SOPs and inspection reports. Participate in root cause analysis and corrective action implementation. Support continuous improvement and compliance with ISO and other quality management standards (if applicable). Performs other duties as assigned. Requirements & Qualification: High school diploma or equivalent qualification. A minimum of 2 years' experience in a similar role in mechanical inspection and visual appearance standards where applicable. Team player with excellent communication skills, positive attitude & high attention to detail. Availability to work overtime including occasional weekends, public holidays, and evenings. Willingness to meet with customers on specific issues. Good organizational and communication skills, personable and presentable. PLEX knowledge a plus.

Quality Analyst

US Rail & Logistics

Tulsa, OK

NOW HIRING A QUALITY ANALYST:The Quality Analyst is responsible for ensuring that all products meet regulatory, customer, and company quality standards while maintaining operational efficiency in our transloading processes. The Quality Analyst is meticulous and detail-oriented, playing a key role in monitoring and improving quality control systems, addressing issues proactively, and upholding our commitment to excellence. JOIN U.S. RAIL: Leading the way in Transloading, Rail Services, and Facilities Management. Founded in January 2020, U.S. Rail & Logistics was formed to be a leader in the rail and logistics industries by offering terminal and logistics services that are safe, efficient, and provide cost-saving solutions to our customers' supply chain and operations. We are a turn-key rail and logistics company providing supply chain Efficiencies, Operational Excellence, and Economic value to our customers.Look at our testimonials and you'll see that we are consistently receiving high praise and, more importantly, trust from our customers. WHY JOIN OUR TEAM?U.S. Rail maintains an excellent family culture for our team members. This is backed up by our extremely low turnover rate.As the leading rail and logistics company, we maintain high-quality standards, competitive pricing, and a penchant for strong customer service. Our standard for integrity is non-negotiable. what we offerAn opportunity to work in a hands-on, dynamic environment.A role at the intersection of technology and performance, directly impacting our customers' success.A supportive team that values innovation and results. position requirementsA Bachelor's degree in Food Science, Quality Assurance, Chemistry, or a related field is required.A minimum of 1-3 years of experience in quality assurance or a similar role in food manufacturing or transloading environments.Experience with sweeteners or bulk food products is preferred.A valid driver's license and the ability to be covered under the Company's automobile insurance are required. Sound like the right place for you? Apply now to join our growing team!

Quality Analyst

L3Harris Technologies

Huntsville, AL

Job Title: Specialist, Quality Analyst Job Code: 46529 Job Location: Huntsville, AL Job Schedule: 4/10: Employees work 10 hour days, 4 days a week Job Description L3Harris is seeking a Specialist, Quality Analyst to join our team at the Advanced Manufacturing Facility in Huntsville, AL. This role supports quality documentation, data analysis, and audit management, including the creation, review, and approval of hardware documentation packages. The position also supports QMS audit planning, execution, reporting, and corrective action follow-up. The successful candidate will collaborate with cross-functional teams to support product compliance, audit readiness, process visibility, and continuous improvement in alignment with internal standards and AS9100 requirements. Essential Functions • Review hardware and quality documentation for compliance with purchase orders, engineering drawings, specifications, manufacturing requirements, and contractual requirements. • Plan, conduct, and lead internal Quality Management System audits for compliance to AS9100 and internal L3Harris requirements. • Conduct process, compliance, and special audits as needed. • Coordinate enterprise, customer, government, and third-party audits, including scheduling, logistics, preparation, support, and corrective action closure. • Lead development and maintenance of the site Layered Process Audit system and partner with area owners to embed quality into daily workflows. • Facilitate corrective action development and closure with process owners, including root cause analysis, implementation, and effectiveness verification. • Identify trends in discrepancies, audit results, defects, and process performance; collaborate with process owners to improve system effectiveness. • Develop, maintain, and analyze reports, dashboards, databases, queries, and statistical analyses for process monitoring and management reporting. • Interface with internal and external stakeholders to ensure quality, audit, documentation, and compliance requirements are understood and met. • Ability to obtain and maintain a U.S. Secret Security Clearance Minimum Qualifications • Bachelor’s Degree and 4 years of related experience; OR Graduate Degree and 2 years of related experience; OR in lieu of a degree, 8 years of quality, auditing, or related experience. • Working experience auditing to AS9100 standards. • Experience with Quality Management System auditing in the aerospace industry. Preferred Additional Skills • ASQ Certified Quality Auditor (CQA) or equivalent certification. • Experience working independently with minimal supervision. • Experience leading teams or cross-functional initiatives. • Effective verbal and written communication skills. • Strong interpersonal and collaboration skills. #LI-SP1

COMPANY OVERVIEW HexArmor® is a leader in developing some of the most advanced PPE solutions. At HexArmor®, we believe safety is not a luxury – it’s a necessity. We believe that business is people. Since day one, we have worked hand-in-hand with our customers to deliver innovative and effective PPE solutions to keep workers safe. HexArmor is a wholesale industrial distribution and contract manufacturing company providing PPE to the industrial sector with a strong emphasis on sales and marketing capabilities. SUMMARY The Quality Analyst plays a vital role in the Quality Assurance department, collaborating closely with cross functional management and other team members. Their primary responsibility is to support quality control processes by verifying and validating product before it ships from external suppliers. This role involves working closely with leadership, suppliers, and internal stakeholders to maintain smooth operations. The Quality Analyst will assist in supplier quality development and analyzing overall supplier conformance and performance. JOB RESPONSIBILITIES Navigate and sort purchase orders based on quality risk criteria. Maintain communication with QA management on critical or high risk products. Communicate schedules and quality concerns with suppliers and help to maintain business relationships. Schedule on-site quality audits and monitor product checklists with suppliers utilizing 3rd-party resources. Assemble special specification documents for 3rd-party auditors. Analyze audit reports and determine product statuses for shipment. Document and communicate critical issues with suppliers and provide production materials and instructions if necessary. Facilitate corrective action reports (CARs) with QA management if needed. Perform and document quality inspections on HexArmor products and raw components. Assist in maintaining and/or creating documents to help with data management. Travel to supplier factories as required to observe and document production/quality processes, and help to maintain business relationships. PREFERRED SKILLS Strong decision-making, negotiation, and influencing skills. Analytical abilities, including modeling and data analysis. Attention to detail. Adaptability to changing conditions. Ability to work effectively both independently and as part of a team. Demonstrated accountability, initiative, integrity, and maturity. Experience planning and implementing complex processes or projects. EDUCATION AND EXPERIENCE Bachelors Degree preferred 2+ years of experience in professional setting Proficiency in Excel ** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

Quality Analyst

Prisa Consulting Services LLC

Remote

Hi, Hope you are doing well   My name is  Deepak Yadav  and I'm a Recruiter at Prisa Consulting Solutions LLC. Our records show that you are an experienced IT professional with  P Quality Analyst .   T his experience is relevant to one of my current openings.   Job Title: Quality Analyst Location: Clemson, SC  (Remote ) Position: Contract  Position    JOB DESCRIPTION:   This is a Quality Assurance Tester Position, Not a Programmer, BA, or Project Manager position. Work collaboratively with Project Team to test coding changes.  Duties include creation of test scenarios, running of tests, analysis of test results, resolution of differences in actual and expected test results and working with scdhhs to support User Acceptance testing.  Communicate effectively in both written and spoken communication. help with business, process and technical documentation. work collaboratively with Clemson staff and other contracted staff.   REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): •             4+ years of experience with Mainframe •             4+ years of experience with MVS Cobol •             4+ years of experience with JCL •             4+ years of experience with Software Testing •             4+ years of experience with Creation of Test Scenarios   Soft skills Required: Effective Communication Skills (written and oral), Adaptability, Flexibility, Self-motivation, Problem Solving, Analytical Thinking, Time Management, Ability to work effectively in a stressful environment, teamwork   PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): •             SQL •             Serena ChangeMan •             Use of Excel as a testing tool •             ISTQB Certification Preferred   EDUCATION:  Bachelor’s degree or equivalent work experience

Quality Analyst

Performance Seats

Clinton Township, MI

Quality AnalystPosition SummaryThe Quality Analyst supports the quality assurance team by ensuring that products, processes, and systems meet Performance Seats and customer standards. This entry-level role involved testing, document findings, and assisting with continuous improvement initiative. The ideal candidate has a strong eye for detail, enjoys problem-solving, and is eager to learn quality processes in a fast-paced environment.Key Responsibilities:Conduct quality inspections and audits on products, services, or processes to ensure compliance with company standards.Conducts incoming inspections.Maintain and keep quality cage within specifications.Discards or rejects products, materials and equipment not meeting specifications.Participate in MSA when necessary.Sort nonconforming materialCreate quality alerts.Conduct time studies.Assist in creating and executing test plans, checklists, and documentation for quality control activities.Record and report test results, identifying defects or process issues.Support the analysis of quality metrics and trends to identify areas for improvement.Collaborate with cross-functional teams-including production, operations, and engineering-to address quality concerns.Help maintain and update quality documentation, such as SOPs and inspection reports.Participate in root cause analysis and corrective action implementation.Support continuous improvement and compliance with ISO and other quality management standards (if applicable).Performs other duties as assigned.Requirements & Qualification:High school diploma or equivalent qualification.A minimum of 2 years' experience in a similar role in mechanical inspection and visual appearance standards where applicable.Team player with excellent communication skills, positive attitude & high attention to detail.Availability to work overtime including occasional weekends, public holidays, and evenings.Willingness to meet with customers on specific issues.Good organizational and communication skills, personable and presentable.PLEX knowledge a plus.

Quality Analyst

Mercor

Remote

About the Role We’re hiring Quality Analysts on a contract basis to help ensure the accuracy, consistency, and reliability of data. You’ll play a key role in reviewing outputs, flagging issues, and helping us maintain a high bar for quality across projects. What You’ll Do Review work product against defined quality standards, rubrics, and guidelines Identify errors, inconsistencies, and gaps, and document them clearly Provide structured, actionable feedback to contributors and stakeholders Track quality metrics and surface recurring issues or trends Help refine and improve quality processes, checklists, and evaluation criteria Collaborate asynchronously with a distributed team across time zones What We’re Looking For Proven experience in quality assurance, quality control, or a similar review-focused role Strong attention to detail and a sharp eye for errors others miss Excellent written communication and the ability to give clear, constructive feedback Comfort with ambiguity and evolving standards in a fast-moving environment Reliable internet connection and a quiet, focused workspace Nice to Have Familiarity with data annotation, content review, or evaluation workflows Experience working with distributed or remote teams Background in a domain relevant to our work (e.g., technical, editorial, or analytical)

Quality Analyst

Sagility

United States

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The purpose of this role is to promote excellent call quality, contact handling and documentation by providing an additional consistent monitoring measurement. Job title: Quality Analyst Job Description: Education: High School Graduate is required Experience: Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in Claims process in case of back office) Mandatory Skills: Must be good in coaching skills (for coaching the CSR based on their call quality) Must be proficient in typing speed Excellent written and verbal communication skills Excellent time management skills Strong keyboarding/computer skills, including Microsoft Word and Excel Must be detail oriented with good observation skills. Roles & Responsibilities: Remotely monitors customer service skills of all customer service representatives to ensure quality of call handling, accurate coding in CRS and making appropriate documentation. Completes established monitoring objectives in accordance with applicable SOP’s. Provides written and oral feedback to the CSR on all calls monitored. Completes daily statistical reports and spreadsheets according to standard procedure. Completes Quality Control Reports as assigned on a daily basis, makes corrections to CRS when errors exist and documents the contact. Attends weekly and monthly department meetings to calibrate monitoring measurements. Notifies management immediately of serious infractions in a Customer Service Representative’s call quality. Follows all client SOP’s and applicable work related guidance documents. Responsibilities may include taking Supervisory calls and escalations. Ensure daily / weekly / monthly audit targets are met. Ensure audits are completed as per client requirements and ATA is maintained. Ensure to take calls whenever needed as specified by the manager. The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned. Location: Work@Home USAUnited States of America Originally posted on Himalayas

Quality Analyst

Irth

United States

QA Engineer – Insights (AI/ML) Location: Remote (US) Department: Insights (AI/ML) Reports to: Engineering Manager About the Role Irth is building a new AI-driven threat and risk management platform for pipeline asset integrity. The platform brings together three capabilities that have historically been separate at Irth: A governed, cross-product data platform built on Databricks and Azure An AI-powered ingestion layer that normalizes, repairs, and enriches customer data without services-heavy onboarding A reusable analytical layer that runs industry-standard, Irth-developed, and customer-built risk models against the data We are seeking a mid-level QA Engineer to own quality across the platform end to end, including the user interface, APIs and platform services, and the underlying analytics and model layer. This role goes beyond traditional application testing. You will validate that data survives ingestion and transformation intact, risk-model outputs are accurate and reproducible, and the evidence trail behind those outputs can withstand regulatory audit. Operators use these outputs to prioritize excavation and repair work, so a silently incorrect result can be far more consequential than a visibly broken interface. You will own regression coverage and test automation while helping build quality into the delivery pipeline from the beginning rather than inspecting it at the end. Key Responsibilities 1. End-to-End Test Ownership — Primary Responsibility Own the end-to-end test strategy across the user interface, APIs, and analytics layers, defining the appropriate coverage at each level. Design, build, and maintain automated test suites covering UI, API contracts and integrations, data validation, and model validation. Build and maintain regression coverage that runs on every change and provides a reliable signal for release readiness. Create and manage test data, including realistic messy inputs that reflect the quality and variability of actual customer data. Perform exploratory testing on new functionality to identify failures that scripted tests may not detect. 2. Data & Model Validation Validate data accuracy throughout ingestion and transformation, including row-level and field-level reconciliation, schema conformance, and completeness checks across Bronze, Silver, and Gold layers. Validate model outputs against expected results, known baselines, and golden datasets, including verification that identical inputs produce consistent and reproducible outputs. Test edge cases throughout the risk-calculation path, including missing attributes, boundary values, unusual segment geometry, and conflicting source records. Validate geospatial correctness, including alignment of results to pipeline centerline geometry and consequence-area assignment. Verify AI-assisted extraction and gap-filling workflows, ensuring low-confidence outputs are routed for human review rather than silently accepted. 3. CI/CD & Test Automation Infrastructure Integrate automated test suites into CI/CD pipelines with appropriate quality gates at each environment promotion. Own test-environment configuration, data seeding, and teardown, including infrastructure-as-code contributions where appropriate. Build and maintain the test automation framework, keeping suites fast, stable, maintainable, and trustworthy. Treat flaky tests as defects. Report quality signals to the team, including coverage, pass rates, defect escape rate, and quality trends over time. 4. Release Readiness & Non-Functional Testing Coordinate release testing and sign-off, including assessing what changed and what functionality could plausibly be affected. Support performance and load testing of APIs and analytical workloads ahead of release milestones. Support security testing activities, including access-control verification and tenant-isolation testing. Verify upgrade and migration paths, including data migrations from legacy formats and systems. 5. Audit-Defensible Test Evidence Produce and retain test evidence sufficient to support regulatory and audit review of risk-model outputs. Maintain traceability from requirements through test cases and execution results. Document validation approaches, test results, and known limitations for each model release. 6. Collaboration & Quality Culture Work with Product to translate requirements into clear, concrete, and testable acceptance criteria before development begins. Partner with engineers on testability, unit and integration coverage, and defect triage. Advocate for quality during design reviews and identify risks early rather than waiting until the end of a sprint. Maintain clear defect-management practices, including reproducible steps, severity assessment, impact analysis, and verification of fixes. Requirements Qualifications Required Qualifications 3–5 years of software quality assurance experience spanning both manual and automated testing. Hands-on test automation experience across UI and API layers using tools such as Playwright, Cypress, Selenium, Postman, or REST Assured. Strong SQL skills and the ability to independently validate data rather than relying solely on application-level reporting. Scripting or programming proficiency, ideally in Python or JavaScript, sufficient to build and maintain an automation framework. Demonstrable CI/CD experience, including integrating automated tests into pipelines, implementing quality gates, and supporting environment promotion. Experience testing REST APIs, including contract testing, authentication, error handling, and asynchronous workflows. Experience with test planning, test-case design, defect management, and release sign-off. Working knowledge of Git and branch-based development workflows. Strong written communication skills, with the ability to create clear defect reports and test documentation that others can act on. Preferred Qualifications Experience testing data pipelines, ETL processes, or analytics platforms, including data reconciliation and data-quality validation. Experience validating machine learning or statistical model outputs, including reproducibility and model regression testing. Experience with Databricks, Spark, or modern lakehouse platforms. Performance and load testing experience using tools such as JMeter, k6, or Locust. Experience with cloud platforms; Azure preferred, including Azure DevOps or GitHub Actions. Experience testing multi-tenant SaaS applications, including tenant isolation and access-control verification. Familiarity with geospatial data validation and testing. Experience using AI-assisted coding tools such as Cursor or GitHub Copilot and/or agentic coding tools such as Claude Code as part of a professional development workflow, including authoring and maintaining automated tests. Nice to Have Experience working in a regulated industry where test evidence is subject to external audit. Understanding of pipeline integrity or asset-management concepts. Experience with security testing practices, including static and dynamic analysis tools. Experience validating data migrations from legacy or spreadsheet-based systems. Experience with accessibility testing. Success Metrics Success in this role will be measured by: Automated regression coverage across UI, API, and analytics layers that runs reliably in CI on every change. Low defect escape rates, with critical defects identified and resolved before reaching production. Data and model validation processes that identify accuracy issues before they reach customers. Audit-defensible test evidence maintained for every model release. Stable, fast, and trustworthy test suites that the engineering team relies on rather than routinely bypassing or overriding. Quality risks identified and communicated early enough in the development cycle to be addressed proactively. Originally posted on Himalayas

Quality Analyst

Irth

(United States)

Description QA Engineer – Insights (AI/ML) Location: Remote (US) Department: Insights (AI/ML) Reports to: Engineering Manager About the Role Irth is building a new AI-driven threat and risk management platform for pipeline asset integrity. The platform brings together three capabilities that have historically been separate at Irth: A governed, cross-product data platform built on Databricks and Azure An AI-powered ingestion layer that normalizes, repairs, and enriches customer data without services-heavy onboarding A reusable analytical layer that runs industry-standard, Irth-developed, and customer-built risk models against the data We are seeking a mid-level QA Engineer to own quality across the platform end to end, including the user interface, APIs and platform services, and the underlying analytics and model layer. This role goes beyond traditional application testing. You will validate that data survives ingestion and transformation intact, risk-model outputs are accurate and reproducible, and the evidence trail behind those outputs can withstand regulatory audit. Operators use these outputs to prioritize excavation and repair work, so a silently incorrect result can be far more consequential than a visibly broken interface. You will own regression coverage and test automation while helping build quality into the delivery pipeline from the beginning rather than inspecting it at the end. Key Responsibilities 1. End-to-End Test Ownership — Primary Responsibility Own the end-to-end test strategy across the user interface, APIs, and analytics layers, defining the appropriate coverage at each level. Design, build, and maintain automated test suites covering UI, API contracts and integrations, data validation, and model validation. Build and maintain regression coverage that runs on every change and provides a reliable signal for release readiness. Create and manage test data, including realistic messy inputs that reflect the quality and variability of actual customer data. Perform exploratory testing on new functionality to identify failures that scripted tests may not detect. 2. Data & Model Validation Validate data accuracy throughout ingestion and transformation, including row-level and field-level reconciliation, schema conformance, and completeness checks across Bronze, Silver, and Gold layers. Validate model outputs against expected results, known baselines, and golden datasets, including verification that identical inputs produce consistent and reproducible outputs. Test edge cases throughout the risk-calculation path, including missing attributes, boundary values, unusual segment geometry, and conflicting source records. Validate geospatial correctness, including alignment of results to pipeline centerline geometry and consequence-area assignment. Verify AI-assisted extraction and gap-filling workflows, ensuring low-confidence outputs are routed for human review rather than silently accepted. 3. CI/CD & Test Automation Infrastructure Integrate automated test suites into CI/CD pipelines with appropriate quality gates at each environment promotion. Own test-environment configuration, data seeding, and teardown, including infrastructure-as-code contributions where appropriate. Build and maintain the test automation framework, keeping suites fast, stable, maintainable, and trustworthy. Treat flaky tests as defects. Report quality signals to the team, including coverage, pass rates, defect escape rate, and quality trends over time. 4. Release Readiness & Non-Functional Testing Coordinate release testing and sign-off, including assessing what changed and what functionality could plausibly be affected. Support performance and load testing of APIs and analytical workloads ahead of release milestones. Support security testing activities, including access-control verification and tenant-isolation testing. Verify upgrade and migration paths, including data migrations from legacy formats and systems. 5. Audit-Defensible Test Evidence Produce and retain test evidence sufficient to support regulatory and audit review of risk-model outputs. Maintain traceability from requirements through test cases and execution results. Document validation approaches, test results, and known limitations for each model release. 6. Collaboration & Quality Culture Work with Product to translate requirements into clear, concrete, and testable acceptance criteria before development begins. Partner with engineers on testability, unit and integration coverage, and defect triage. Advocate for quality during design reviews and identify risks early rather than waiting until the end of a sprint. Maintain clear defect-management practices, including reproducible steps, severity assessment, impact analysis, and verification of fixes. Requirements Qualifications Required Qualifications 3–5 years of software quality assurance experience spanning both manual and automated testing. Hands-on test automation experience across UI and API layers using tools such as Playwright, Cypress, Selenium, Postman, or REST Assured. Strong SQL skills and the ability to independently validate data rather than relying solely on application-level reporting. Scripting or programming proficiency, ideally in Python or JavaScript, sufficient to build and maintain an automation framework. Demonstrable CI/CD experience, including integrating automated tests into pipelines, implementing quality gates, and supporting environment promotion. Experience testing REST APIs, including contract testing, authentication, error handling, and asynchronous workflows. Experience with test planning, test-case design, defect management, and release sign-off. Working knowledge of Git and branch-based development workflows. Strong written communication skills, with the ability to create clear defect reports and test documentation that others can act on. Preferred Qualifications Experience testing data pipelines, ETL processes, or analytics platforms, including data reconciliation and data-quality validation. Experience validating machine learning or statistical model outputs, including reproducibility and model regression testing. Experience with Databricks, Spark, or modern lakehouse platforms. Performance and load testing experience using tools such as JMeter, k6, or Locust. Experience with cloud platforms; Azure preferred, including Azure DevOps or GitHub Actions. Experience testing multi-tenant SaaS applications, including tenant isolation and access-control verification. Familiarity with geospatial data validation and testing. Experience using AI-assisted coding tools such as Cursor or GitHub Copilot and/or agentic coding tools such as Claude Code as part of a professional development workflow, including authoring and maintaining automated tests. Nice to Have Experience working in a regulated industry where test evidence is subject to external audit. Understanding of pipeline integrity or asset-management concepts. Experience with security testing practices, including static and dynamic analysis tools. Experience validating data migrations from legacy or spreadsheet-based systems. Experience with accessibility testing. Success Metrics Success in this role will be measured by: Automated regression coverage across UI, API, and analytics layers that runs reliably in CI on every change. Low defect escape rates, with critical defects identified and resolved before reaching production. Data and model validation processes that identify accuracy issues before they reach customers. Audit-defensible test evidence maintained for every model release. Stable, fast, and trustworthy test suites that the engineering team relies on rather than routinely bypassing or overriding. Quality risks identified and communicated early enough in the development cycle to be addressed proactively. Benefits What We Offer Join a dynamic, growing company with a strong reputation in its industry. Competitive salary. Comprehensive health plan options, including medical, dental, and vision coverage. 401(k) plan with company match. Flexible PTO policy plus company-paid holidays. Additional benefits, including life insurance, pet insurance, and employee discounts and perks programs. Generous one-time work-from-home stipend to help you set up your home workspace. Company events and opportunities to connect, including monthly team lunches, volunteer outings, and quarterly gatherings. Hybrid employees have access to complimentary snacks, beverages, and coffee at our Columbus, Ohio office.

The function of the Payments & Fraud Trainer and Quality Analyst is to ensure that all Payments Analyst and Shift Leaders are fully trained on their required tasks Main Responsibilities: The main responsibilities include but are not limited to: Acclimate new hires to the business and conduct orientation sessions as well as be of support and a mentor. Create comprehensive and effective training and knowledge/skill developing programme. Liaising with managers to determine training needs and schedule training sessions. Direct structured learning experiences and monitor their quality results. Conducting of periodical refresher training and tests to ensure both PA and SL are at an optimal level of skill and knowledge. Assess training effectiveness to ensure incorporation of taught skills and knowledge into employees work behaviour. Gathering of information relevant to the teams, compiling and updating of knowledge base. Upkeep of Knowledgebase Deliver training courses. Periodically evaluate ongoing training programs to ensure that they reflect any changes and still relevant to current practises. Stay updated with new trends, tools, and processes. Scoping of information when new PSP’s are introduced, prepare articles and relevant training. Be the point of reference for the Payments Analyst/Shift Leaders when questions arise, 2nd opinion required and validation on action taken is needed. Agent’s quality reviews In conjunction with the Team Leaders, check, analyse and report Payments Analysts and Shift Leader quality results. To fill in Training Documents and reports To create and schedule in new training groups. Assist in day-to-day tasks when needed Requirements for the role: At least 2 years experience in Payments and Fraud Prior experience as a trainer or a similar position Prior Customer support experience Excellent interpersonal and communication skills. Excellent organizational skills. Excellent presentation, and problem-solving skills Excellent people management skills Ability to work efficiently in a fast-paced environment

Lead Quality Analyst

Conduent

United States

Lead Quality Analyst About the Role We are seeking a Lead Quality Analyst to lead a team of Quality Analysts while transforming quality operations through the practical use of AI and automation. This role combines people leadership, quality governance, process improvement, and AI enablement to reduce manual effort, improve consistency, and modernize day-to-day QA responsibilities. Responsibilities Serve as the primary client point of contact for quality-related activities, including leading discussions during SIT and UAT, walking clients through test cases, clarifying test coverage and expected results, coordinating feedback, and ensuring timely communication, issue follow-up, and alignment between client expectations and the QA team. Lead, coach, and manage a team of Quality Analysts, including workload planning, performance management, training, and career development. Own the strategy for adopting AI tools to automate routine QA activities such as call/chat/email reviews, summarization, categorization, scoring support, trend detection, root cause tagging, reporting, and documentation. Identify inefficiencies in current QA workflows and redesign processes to improve speed, consistency, and accuracy. Partner with operations, training, compliance, and technology teams to evaluate, implement, and optimize AI-enabled QA solutions. Build governance around AI usage, including prompt standards, human review controls, accuracy measurement, bias monitoring, and data/privacy compliance. Use analytics to identify quality gaps, coaching opportunities, process risks, and automation opportunities. Present findings, recommendations, and progress updates to leadership. Develop comprehensive test strategies, test plans, test cases, and test scripts for Genesys Cloud CX and Dynamics 365 solutions. Define functional, integration, system, regression, performance, and UAT testing approaches. Ensure traceability between business requirements, user stories, and test cases. Participate in requirement reviews and design walkthroughs to identify test scenarios early in the development lifecycle. Functional and integration testing MS Dynamics 365 features and Genesys CX (Call routing, IVR flows etc.) Log, track, prioritize, and retest defects using Azure DevOps. Work with development teams to troubleshoot and resolve issues. Participate in performance, load, and scalability testing. Validate system response times and user experience. Required Qualifications Bachelor’s degree or equivalent experience in Quality Assurance, Operations, Business, or a related field. 5+ years of experience in quality assurance, quality analytics, or operational excellence, with team leadership experience preferred. Strong experience managing QA teams, scorecards, audits, coaching programs, and performance reporting. Demonstrated interest or experience in AI tools, workflow automation, prompt design, process digitization, or intelligent analytics. Strong analytical, problem-solving, and stakeholder management skills. Experience with QA platforms, reporting tools, spreadsheets, dashboards, and process documentation. Experience implementing AI-assisted workflows in customer service, contact center, operations, or compliance environments. Familiarity with tools for automation, business intelligence, transcription, summarization, and workflow orchestration. Flexible Working At Conduent, we value individuality and flexible working arrangements. In this role, you can expect: Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Working for You We offer perks and rewards designed to support you: Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one. Retirement Savings: Robust programs to help you secure your financial future. Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more. Career Growth Opportunities: Paths for advancement within a global organization. Paid Training: Learn while you earn with award-winning learning platforms. Paid Time Off: Competitive PTO packages to help you recharge. Great Work Environment: Join an award-winning culture that values diversity and inclusion. Join Us At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to: Bring your authentic self to work every day. Grow and thrive both personally and professionally. Make a meaningful impact with our clients, in our communities, and for the millions of people we serve. With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future — for the company and for yourself. Pay Transparency Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($85,470 - $111,000) Originally posted on Himalayas

Data Quality Analyst

Idaho Central Credit Union

Chubbuck, ID

The Data Quality Analyst is responsible for ensuring the accuracy, consistency, and reliability of data across the Credit Union. This role involves monitoring all stages of data processing to identify and resolve data quality issues, ensuring compliance with data governance policies, and supporting data driven decision-making. Duties and Responsibilities Include: Define and track data quality assurance activities to ensure that data processing meets quality standards. Create detailed, well-structured data validation and quality control test cases based on project specifications to address all potential data quality scenarios. Work closely with data engineers, data scientists, and the Enterprise Data and Department Data analysts to ensure data quality processes are comprehensive in design and coverage. Conduct research in data quality tools and technologies to improve efficiency and capability. Create data quality plans to mitigate risks associated with data processing and integration. Update data validation rules and test cases when data requirements change. Maintain a repository of data quality test cases in an organized fashion. Coordinate data quality test execution with other resources. Execute data validation and quality control test cases. Develop and execute exploratory and automated tests to ensure data quality. Provide training on data quality processes, validation rules, and quality assurance techniques. Update ICCU Data Quality procedures and processes to ensure effectiveness. Isolate, replicate, and report data quality issues to applicable management. Verify data quality issue fixes. Hold and facilitate data quality plan/case reviews with cross-functional team members. Oversee all data quality testing including functional, regression, and system testing of data processing projects, data integration, and data migration. Work closely with project teams to ensure data quality requirements, solutions, and execution meet quality objectives, project scope, and delivery dates. Provide input on data requirements and potential data quality issues. Data processing sign-off, including outstanding data quality issues and analyst recommendation on promotion to production. Manage data quality projects from inception to delivery, including defining scope, deliverables, requirements and/or functional specification documentation, schedules, resources, budget, and success metrics. Qualifications: Bachelor's degree and 5+ years of relevant experience is required. Preference is given for degrees in Data Science, Computer Science, Information Systems, or related fields, or a data quality assurance certificate. The candidate should have strong leadership and analytical skills, experience managing data quality projects, and advanced knowledge of data quality concepts and tools. Excellent math skills and computer knowledge. Excellent communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records. Performance Standard: A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Dedicated to serving our internal team members and holding team accountable for the Credit Union's service standard. Be able to diagnose and solve complex problems. Professional appearance, and dependable with attendance, quality, and quantity of work performed. Must comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union. Physical Requirements: Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). Sit for extended periods of time. Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc. Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.). The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job. Must be eligible for membership at ICCU to obtain employment. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Quality Analyst-Multimodality

Turing

Remote

About Turing Turing is one of the world’s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM, and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview In this role, you will be working on projects to help fine-tune large language models (like ChatGPT) using your strong analytical and English comprehension skills. The ideal candidate should have the ability to read, summarize, review and break down large content into smaller logical blocks, conduct research online, validate claims made in content through online research, and work with the LLM (Large Language Models) to solve puzzles! The projects will also help you learn how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! Your role is critical in helping fine-tune and improve large language models (like gpt), and will make you an expert on how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! What does day-to-day look like: You would spend time answering a variety of interesting analytical questions and creating scenarios that can train the LLM models to get better. Here are a couple of examples which models might get wrong and you would have to give the correct answer and explanation to enable the models to learn: Based on a given distribution of sales by month across locations, could you analyze which location has grown the most? (Hint: what time period should we look at? should we account for sudden variability at the beginning?) In a small town, there are four distinct neighborhoods: Oak, Pine, Maple, and Elm. A postman is assigned to deliver mail and can only deliver to two neighborhoods in one day, with certain rules (e.g. Oak is always visited before Pine). If he delivers to Oak and Elm on the first day, which neighborhoods does the carrier deliver to on the second day? Note: No other prior specialized domain experience is needed. Requirements: English Proficiency: Ability to read and write in English with a high degree of comprehension skills. Analytical Skills: Good research and analytical skills Feedback Skills: Ability to provide constructive feedback and detailed annotations. Creative Thinking: Creative and lateral thinking abilities. Communication: Excellent communication and collaboration skills. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup : Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelors degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. Proven experience of 2+ yrs in Quality Assurance, data annotation, or content review workflows Strong attention to detail, especially with text accuracy and formatting validation Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is preferred. Benefits Opportunity to work on cutting-edge AI projects. Competitive compensation. Flexible working hours and remote work environment. Application Process Shortlisted candidates will complete an assessment. Once the assessment is cleared, candidates can start.

About Turing Turing is one of the world’s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM, and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview In this role, you will be working on projects to help fine-tune large language models (like ChatGPT) using your strong analytical and English comprehension skills. The ideal candidate should have the ability to read, summarize, review and break down large content into smaller logical blocks, conduct research online, validate claims made in content through online research, and work with the LLM (Large Language Models) to solve puzzles! The projects will also help you learn how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! Your role is critical in helping fine-tune and improve large language models (like gpt), and will make you an expert on how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! What does day-to-day look like: You would spend time answering a variety of interesting analytical questions and creating scenarios that can train the LLM models to get better. Here are a couple of examples which models might get wrong and you would have to give the correct answer and explanation to enable the models to learn: Based on a given distribution of sales by month across locations, could you analyze which location has grown the most? (Hint: what time period should we look at? should we account for sudden variability at the beginning?) In a small town, there are four distinct neighborhoods: Oak, Pine, Maple, and Elm. A postman is assigned to deliver mail and can only deliver to two neighborhoods in one day, with certain rules (e.g. Oak is always visited before Pine). If he delivers to Oak and Elm on the first day, which neighborhoods does the carrier deliver to on the second day? Note: No other prior specialized domain experience is needed. Requirements: English Proficiency: Ability to read and write in English with a high degree of comprehension skills. Analytical Skills: Good research and analytical skills Feedback Skills: Ability to provide constructive feedback and detailed annotations. Creative Thinking: Creative and lateral thinking abilities. Communication: Excellent communication and collaboration skills. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup : Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelors degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. Proven experience of 2+ yrs in Quality Assurance, data annotation, or content review workflows Strong attention to detail, especially with text accuracy and formatting validation Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is preferred. Benefits Opportunity to work on cutting-edge AI projects. Competitive compensation. Flexible working hours and remote work environment. Application Process Shortlisted candidates will complete an assessment. Once the assessment is cleared, candidates can start.

About Turing Turing is one of the world’s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM, and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview In this role, you will be working on projects to help fine-tune large language models (like ChatGPT) using your strong analytical and English comprehension skills. The ideal candidate should have the ability to read, summarize, review and break down large content into smaller logical blocks, conduct research online, validate claims made in content through online research, and work with the LLM (Large Language Models) to solve puzzles! The projects will also help you learn how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! Your role is critical in helping fine-tune and improve large language models (like gpt), and will make you an expert on how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! What does day-to-day look like: You would spend time answering a variety of interesting analytical questions and creating scenarios that can train the LLM models to get better. Here are a couple of examples which models might get wrong and you would have to give the correct answer and explanation to enable the models to learn: Based on a given distribution of sales by month across locations, could you analyze which location has grown the most? (Hint: what time period should we look at? should we account for sudden variability at the beginning?) In a small town, there are four distinct neighborhoods: Oak, Pine, Maple, and Elm. A postman is assigned to deliver mail and can only deliver to two neighborhoods in one day, with certain rules (e.g. Oak is always visited before Pine). If he delivers to Oak and Elm on the first day, which neighborhoods does the carrier deliver to on the second day? Note: No other prior specialized domain experience is needed. Requirements: English Proficiency: Ability to read and write in English with a high degree of comprehension skills. Analytical Skills: Good research and analytical skills Feedback Skills: Ability to provide constructive feedback and detailed annotations. Creative Thinking: Creative and lateral thinking abilities. Communication: Excellent communication and collaboration skills. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup : Desktop/Laptop set up with a good internet connection. Preferred Qualifications: Bachelors degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. Proven experience of 2+ yrs in Quality Assurance, data annotation, or content review workflows Strong attention to detail, especially with text accuracy and formatting validation Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is preferred. Benefits Opportunity to work on cutting-edge AI projects. Competitive compensation. Flexible working hours and remote work environment. Application Process Shortlisted candidates will complete an assessment. Once the assessment is cleared, candidates can start.

Data Quality Analyst

Avanciers LLC

Jersey City, NJ

Job Title: Data Quality Analyst – Telecom Inventory Experience: 10+ Years Locations: Jersey City, NJ / Plano, TX / Columbus, OH Work Mode: 5 Days Onsite Job Summary Avanciersseeking an experienced Data Quality Analyst with strong expertise in telecom inventory data, circuit reconciliation, data quality analysis, and vendor coordination. The ideal candidate will have hands-on experience analyzing telecom circuit configurations, network connectivity, carrier inventory records, and telecom expense data, along with advanced Excel skills and Python scripting for data analysis and automation. Telecom inventory domain experience is the primary requirement, accounting for approximately 70% of the role's focus. Key Responsibilities Perform end-to-end reconciliation of telecom carrier inventory against internal inventory records and comparison outputs. Analyze circuit configurations, circuit IDs, port connectivity, A-end/Z-end locations, Customer Edge (CE) and Provider Edge (PE) connections, bandwidth, circuit types, and utilization. Investigate field-level data mismatches, classify true and false positives, and refine equivalence and matching rules. Identify data gaps, duplicate records, unmatched circuits, and inconsistencies in carrier-supplied inventory files. Raise, track, and follow up on correction tickets with internal teams and telecom carriers, ensuring timely resolution against agreed SLAs. Coordinate with carrier data teams to obtain inventory files, clarify data definitions, validate mappings, and drive data corrections. Manage circuit inventory, WAN connectivity records, carrier orders and quotes, and Telecom Expense Management (TEM) data. Use advanced Excel and, where applicable, Python with pandas for data profiling, pattern matching, fuzzy matching, clustering, and repetitive analysis automation. Prepare weekly reconciliation reports, issue ageing reports, KPI dashboards, and monthly status updates. Coordinate unmatched circuit identification by site and support field operations teams with circuit location and verification activities. Maintain data completeness and accuracy for carrier-related fields, including LEC carrier names and LEC circuit IDs. Support onboarding of new carriers by reviewing inventory files, documenting column definitions, and preparing data mapping rules. Required Skills Telecom Inventory: Strong knowledge of circuit inventory, circuit configurations, circuit IDs, port connectivity, A-end/Z-end service addresses, CE/PE connections, WAN connectivity, and carrier inventory management. Circuit and Network Fundamentals: Experience with Ethernet, Private Line, MPLS, DIA, Channelized services, SONET, bandwidth notation, circuit utilization, local loops, and demarcation points. Data Quality and Reconciliation: Data profiling, field-level validation, exception handling, root-cause analysis, mismatch classification, rule definition, and false-positive management. Advanced Excel: Large datasets, 100K+ row extracts, lookup functions, pivot tables, text normalization, and data cleansing. Data File Handling: Experience with CSV and Excel files, inconsistent data formats, encoding, delimiters, and data mapping. Vendor Management: Carrier coordination, issue escalation, correction tracking, SLA monitoring, and stakeholder communication. Reporting and Documentation: KPI tracking, reconciliation reports, issue ageing, burn-down reports, and executive-ready status updates. Python Scripting: Basic to intermediate Python, preferably pandas, for ad hoc data analysis and automation. Preferred Qualifications Experience with Telecom Expense Management (TEM) platforms and telecom inventory management tools. Prior involvement in carrier inventory reconciliation, circuit rationalization, telecom audits, or network inventory cleanup programs. Familiarity with address standardization, fuzzy matching, pattern recognition, and clustering techniques. Experience working within KPI, scorecard, and data governance frameworks. Basic HTML or dashboard knowledge for validating published reports and outputs. Candidate Profile Strong analytical skills and exceptional attention to detail. Self-directed, organized, and persistent in resolving complex data discrepancies. Comfortable working with incomplete, inconsistent, and ambiguous carrier data. Strong written and verbal communication skills, with the ability to present evidence-based findings and drive issues to closure. Able to manage multiple reconciliation activities and vendor commitments in a fast-paced environment. Note: Candidates with hands-on telecom circuit inventory and carrier reconciliation experience will be prioritized. General data analysts without relevant telecom inventory exposure may not be a suitable fit.

Required Skills & Experience • 4+ years of experience in Data QA, Data Quality, Data Validation, or Data Warehouse Testing. • Advanced SQL skills including, joins, CTEs, aggregations, reconciliations, exception reporting, and source-to-target validation. • Strong data quality and data testing experience. • Experience validating ETL/ELT pipelines, transformations, data ingestion, and data migrations. • Automation experience utilizing SQL and scripting. • Ability to write automation scripts in languages such as Python, JavaScript, Java, or similar. • Experience with source-to-target mapping and data reconciliation concepts. • Experience validating large-volume/mass datasets. • Strong stakeholder management and communication skills. • Experience working in Enterprise Data Warehouse environments. • Snowflake experience strongly preferred. Nice to Have Skills & Experience • Informatica Data Quality and IICS experience. • Financial services, mortgage, banking, or healthcare industry experience. • Experience with CDC (Change Data Capture) validation. • Jira and qTest experience. • AWS S3, Parquet, Avro, and cloud data platform experience. • Power BI dashboarding and data quality metrics reporting. • Experience mentoring QA Analysts and building QA processes from scratch. Job Description Insight Global is hiring a Data Quality Analyst with a strong suit in automation for a leading mortgage and financial services client. This individual will join a growing data warehouse team, helping establish QA standards, processes, and governance across enterprise data warehouse initiatives. The ideal candidate brings a strong blend of advanced SQL expertise, ETL/ELT validation experience, automation capabilities, and leadership skills. This role will partner closely with Data Engineering, BI, Product, and Business teams to ensure data accuracy, completeness, and integrity throughout the entire data lifecycle. Success in this position requires a hands-on technical contributor who can build repeatable testing frameworks, automate validation processes, work closely with stakeholders, and mentor future QA team members while ensuring enterprise data is trusted and production-ready. This is a fulltime opportunity able to worked from home in the U.S. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available [here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Healthcare Quality Analysts

University of Utah

Salt Lake City, Utah 84112

Healthcare Quality Analysts Job Summary Job Summary: Join UPIQ, the quality improvement team within the Division of General Pediatrics, in the Department of Pediatrics at the University of Utah Spencer F. Eccles School of Medicine. The Utah Pediatric Partnership to Improve Healthcare Quality (UPIQ) is a statewide coalition to advance quality and transform health care for children and their families. We are seeking a skilled and enthusiastic member to support clinical practice teams within the department and across the broader Pediatric clinical community in Utah. This position offers dynamic opportunities to engage with all members of a healthcare team including physicians, advanced practice clinicians, medical assistants, nurses, and administrators. The selected applicant will support the department's priority for advancing clinical care through quality improvement methodology including practice facilitation and measurement-based population health activities. This position is posted at multiple job levels. Each level has distinct qualifications, responsibilities, which will be evaluated during the selection process. Final placement, including the associated pay rate, will be determined based on business needs and budget considerations. Department Summary: The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: http://medicine.utah.edu/pediatrics/ . Mutual respect and appreciation are highly valued in the department. Benefits Summary: The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates (see the Summary Comparison for more information) 14.2% retirement contributions Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employees, spouses, and dependent children Flex spending accounts University provided basic employee life insurance coverage equal to a salary of up to $25,000 Variety of elective insurance coverage , including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at https://benefits.utah.edu/ . Employee Health Requirements: This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Responsibilities Essential Functions: Coordinate clinical performance improvement and patient safety initiatives aimed to improve patient outcomes and delivery of care for an organization that provides healthcare patient services. Establish metrics and measurement processes for analysis of patient safety and the effectiveness and quality of care provided. Provide quality monitoring reports and analysis to management. Ensure ongoing compliance with internal policies and external government regulations. May assist in the training of employees regarding quality improvement and patient safety. Organize QI projects by working with UPIQ leadership and ad hoc planning committees. This includes recruiting practices, researching best practices, curating resources, recruiting speakers and peer mentors, designing relevant curriculum including method of delivery (e.g., learning session, web-based, office-based), coordinating and maintaining data collection, developing appropriate evaluations, completing applications for CME/MOC credits toward licensure and certification for participants . Support practice teams throughout projects with professional facilitation which may include mentoring, resources, data collection and reporting, and diffusing lessons learned across participating practices. Provide timely deliverables including documents supporting QI methods used such as process mapping, key driver diagrams, PDSA cycles, sustainability plans. Conduct project wrap-up activities, including post-survey and analysis, and evaluation. Contribute to academic publications (including abstracts, posters, manuscripts). Conduct post-project "holding the gains" continuous improvement activities. Support UPIQ Steering Committee and other relevant committees as needed. Foster and support relationships with partner organizations. Participate in preparing proposals for funding opportunities. Create content for UPIQ relevant websites, newsletters, and conferences. Continually improve necessary skills. Participate in on-going UPIQ needs assessment to identify improvement opportunities and topics for future improvement projects. The following job levels and associated pay rates will be considered based on job placement. Final placement, including the corresponding pay rate, will be determined by the department in alignment with business needs and budget considerations. Healthcare Quality Analyst, II Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.This is a Developing-Level position in the General Professional track. Healthcare Quality Analyst, III Considered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment.Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.This is a Career-Level position in the General Professional track. Healthcare Quality Analyst, IV Recognized as subject matter expert and advanced individual contributor professional. Requires specialized skill set. Conducts highly complex work, unsupervised and with extensive latitude for independent judgment.Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.This is an Advanced-Level position in the General Professional track. Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Healthcare Quality Analyst, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Healthcare Quality Analyst, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience. Healthcare Quality Analyst, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience. Preferences Preferences: Master's degree in nursing, public health or related discipline. Current UT license to practice nursing. Minimum of 3 years work experience in clinical settings (inpatient or ambulatory). Demonstrated experience in utilizing quality improvement methodologies, tools, and techniques. Excellent communication, written, verbal, presentation, and interpersonal skills. Effective skills in facilitation of teamwork within clinical settings. Strong proficiency in PC/Windows with working knowledge of the following Microsoft applications: Outlook, Word, Excel and Powerpoint including use of data graphs. Professional certification such as lean/six sigma. Familiarity with pay for performance or quality measures by payers (Medicaid, HEDIS, NCQA). Ability to manage multiple priorities with UPIQ colleagues in a fast-paced environment. Strong analytical and problem-solving abilities. Grant writing and/or evaluation experience. The Department will screen applicants according to the identified preferences. Special Instructions Requisition Number: PRN46539B Full Time or Part Time? Full Time Work Schedule Summary: Monday – Friday, 8:00 a.m. – 5:00 p.m. Hours may vary based on operational needs.Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently. Department: 00856 - General Pediatrics Location: Campus Pay Rate Range: $46,584 - $92,678 Close Date: 01/20/2027 Open Until Filled: To apply, visit https://utah.peopleadmin.com/postings/211260 je-893934920b71474da55e8201251626f4